Identity problemo

[WhiteTea]

Outlook does not work under a non-admin acct.

It says no current identity.

When I create one it then says"Current identity could not be changed
because one of the
applications was unable to switch."

Thanks.

 

[PA Bear [MS MVP]]

[X-post to OE General]

Outlook and Outlook Express are NOT the same thing.

Do this, omitting Step #1:
http://insideoe.tomsterdam.com/faqs/how.htm#delnopass

 

[WhiteTea]

I did what it said.

It got rid of that key, but I still can't run Outlook Express from a
non-admin acct.
(Same message as previous post)

This time I didn't create a new identity.

Andy

 

[Kelly]

OLEXP: "Identity Switch Canceled" when starting Outlook Express
http://support.microsoft.com/kb/224463

--

All the Best and Happy New Year,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[PA Bear [MS MVP]]

Has OE ever working in this non-admin. User Profile?

Is MS Outlook also installed?

In Step #3 of http://insideoe.tomsterdam.com/faqs/how.htm#delnopass, how
many GUIDs/Usernames did you find? Are there any there now?

Are you running WinXP SP2 or WinXP SP3? Is the machine fully patched at
Windows Update?

Open OE | Click on Help | About | Look in the Files section and tell me what
versions of DIRECTDB.DLL and INETCOMM.DLL are displayed here (e.g.,
v6.00.2900.5512)?

 

[WhiteTea]

Has OE ever working in this non-admin. User Profile?

Is MS Outlook also installed?

In Step #3 ofhttp://insideoe.tomsterdam.com/faqs/how.htm#delnopass, how
many GUIDs/Usernames did you find? Are there any there now?

Are you running WinXP SP2 or WinXP SP3? Is the machine fully patched at
Windows Update?

Open OE | Click on Help | About | Look in the Files section and tell me what
versions of DIRECTDB.DLL and INETCOMM.DLL are displayed here (e.g.,
v6.00.2900.5512)?

v6.00.2900.2180 (xpsp_sp2...)

 

[WhiteTea]

OLEXP: "Identity Switch Canceled" when starting Outlook Expresshttp://support.microsoft.com/kb/224463

--

All the Best and Happy New Year,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!http://www.kellys-korner-xp.com/taskbarplus!.htm

The user ID is what it should be.

Ideally, as per MS help files, I would like to run a non-admin acct.
to protect me better while surfing and reading my email. I have the
acct. surfing OK, just need the mail reading fixed.

Take care.

 

[PA Bear [MS MVP]]

No, that's the OE version displayed in Help | About. Look below in the
window listing a number of files.

PS: I asked several other questions.

PPS: Please stick with top-posting your replies.

 

[WhiteTea]

The version I posted was the one in the window.

I have SP2 and have applied all security patches.

Would it help if I deleted OE, and re-installed it ?

Thanks.

 

[PA Bear [MS MVP]]

No.

The version I posted was the one in the window.

I have SP2 and have applied all security patches.

Would it help if I deleted OE, and re-installed it ?

Thanks.