I send a .pdf and the recipient gets a bat file

[outlook converts .pdf to .bat]

I send a .pdf file and the recipient gets a bat file that cannot be opened.
not all recipients have this problem

 

[Tom Willett]

Is your Outlook set up to compose and send in .rtf format?

"outlook converts .pdf to .bat" <outlook converts .pdf to
(e-mail address removed)> wrote in message
:I send a .pdf file and the recipient gets a bat file that cannot be opened.
: not all recipients have this problem

 

[Kathleen Orland]

What does the attachment show in your sent items as?

"outlook converts .pdf to .bat" <outlook converts .pdf to
(e-mail address removed)> wrote in message
news:[email protected]...

 

[Diane Poremsky [MVP]]

Use plain text or HTML format when sending attachments. If you use RTF
format and the recipient doesn't use Outlook they will get a winmail.dat
file.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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"outlook converts .pdf to .bat" <outlook converts .pdf to
(e-mail address removed)> wrote in message
news:[email protected]...

 

[VanguardLH]

I send a .pdf file and the recipient gets a bat file that cannot be opened.
not all recipients have this problem

..bat or .dat? If it gets changed from .pdf to .bat then something on
the recipient's end is doing that. If you meant they get a .dat
attachment then it is because you are incorrectly using RTF (Rich-Text
Format) in Outlook. Actually HTML is also a RTF format but, for
Microsoft, RTF refers to their proprietary TNEF format. This attaches a
winmail.dat file that contains the formatting information.

Only use RTF in Outlook if you can guarantee that the recipient also
uses Outlook as their e-mail client (and if both sender and recipient
are within the same Exchange organization, like both are employees at
the same company, to prevent mangling of the RTF formatting during
transport). The only e-mail client that understands Microsoft's RTF is
Outlook. Not even Microsoft's Outlook Express understands their RTF.

http://support.microsoft.com/kb/290809
http://support.microsoft.com/kb/278061

If you cannot guarantee the recipient is using Outlook then do NOT
compose your e-mails using RTF. Use plain text or HTML format.