It maybe that the 'leave a copy on the server' option has been disabled. To
find out if this is the case do the following:
1/ Open Windows Mail
2/ Click Tools on the main toolbar, then from the drop down menu, Click
Accounts
3/ In the Accounts window select your email address (the one you are having
this problem with, if you have more than one) and then Click the Properties
button on the right of the window.
4/ In the Properties window, Click the Advanced tab
5/ In the Advanced tab window look towards the bottom for the section marked
'Delivery'
6/ In the Delivery section look for the option marked 'Leave a copy of
messages on server'
7/ If there is NOT a tick in the box then this option has been disabled. To
remedy this left click your mouse on the option box to the left of the
'leave a copy of messages on server' option. A tick should not appear in the
box.
8/ Finally click OK, close down any other windows and then close Windows
Mail.
9/ The next time you use Windows Mail you will still see the emails, but if
you look on your web mail server the original emails should still be there.
--
--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
Web:
http://www.silversurfer-guide.com
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