I CAN't USE INTERNET EXPLORER

  • Thread starter Thread starter Heidi
  • Start date Start date
H

Heidi

I cannot use Internet Explorer, every time I open a window
a message apear :

Internet Explorer has encountered a problem and to close.
We are sorry for the inconvenience.

I got this problem for the last week , i hope somebody can
help me .........
***I have already install all the the updates for windows
update***
 
Do you see a connection here?
I have already install all the the updates for windows
update
 
I did the installation by open the windows update with
windows explorer
 
That was happening to my computer
when I had MSblast.exe worm. Maybe
not yours, but there are free virus
scanners available. Symantec is one
good one. Luck!!!
 
Heidi,

To test with: Disable third-party browser extensions in Internet
Explorer
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
How to guard against CoolWebSearch spyware:
http://www.mvps.org/sramesh2k/Defend_CWS.htm
-------------------------------------------


I cannot use Internet Explorer, every time I open a window
a message apear :

Internet Explorer has encountered a problem and to close.
We are sorry for the inconvenience.

I got this problem for the last week , i hope somebody can
help me .........
***I have already install all the the updates for windows
update***
 
thank you very much!!!!!!! Ramesh {MVP}
I did what you say and work
 
Most welcome. But, don't miss the 2nd part [eliminating the spyware]
 
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