I cant send emails, only recieve

[Erika]

This is the error message i've recieved. I use hughes email but I don't think
its hughes thats having the problem because ive double checked everything
with them, tried all the trouble shooting things and I still cant send
emails. Does anyone know what I can do or if theres a customer support I can
call to fix this???

The host 'smpp.hughes.net' could not be found. Please verify that you have
entered the server name correctly.
Subject '', Account: 'mail.hughes.net', Server: 'smpp.hughes.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number:
0x800CCC0D

 

[LVTravel]

Shouldn't it be SMTP.HUGHES.NET instead of "SMPP" in your account setup for
Outgoing server?

 

[Dave]

Try changing the Outgoing SMTP server name to
'smtp.hughes.net'

(tp instead of pp)

 

[Erika]

I just tried changing it and it still wont work....

 

[Erika]

Still doesn't work.. I get the same error message just with the tp insetad of
pp

 

[Hal Hostetler [MVP P/I]]

Is the error message still exactly the same, or did it change a little when
you substituted "sp" for "pp". In the meanwhile, here's Hughes Vista email
setup instruction page:

http://kb.hughesnet.com/al/12/2/1278.htm#Configure_Vista_for_HughesNet_E-mail
Configure Microsoft Vista

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Erika]

Here is the new error message:
The connection to the server has failed. Subject '', Account:
'mail.hughes.net', Server: 'smtp.hughes.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


It looks like the socket error number changed and the error number changed
slightly.

 

[Hal Hostetler [MVP P/I]]

Post it, please.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Erika]

The connection to the server has failed. Subject '', Account:
'mail.hughes.net', Server: 'smtp.hughes.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

 

[Erika]

Hal! I saw your reply to the post above, with her comcast email not sending
messages, and you told her to try port 587! I know I have hughes and not
comcast but I figured I'd try it to see if maybe hughes had some sort of port
switch going on and it works with port 587!!! Thank you so so much for your
help!!!

-Erika

 

[Gary VanderMolen]

You appear to be sending from a non-Hughes.net connection, which
will block port 25. That is why switching to port 587 worked.