I can't recieve e-mails

[Guest]

I can't recieve e-mails with Windows mail but I can send Mail.
I have vista home installed.
With my laptop(XP Home) all works fine.
Please can You help me!!

 

[Gary VanderMolen]

Any error message? If so, copy it and paste into a reply here.
Also, what antivirus program are you using?

Gary VanderMolen

 

[Guest]

no error message
using:AntiVir Guard(antivirus)
PC Tools Firewall Plus
But I have tried other antivirus programs with no luck.
I have checked email setting many times aganst my laptop settings with same
antivirus etc.(XP Home)

 

[Dirk Lehmann]

Please check if your Mailserver needs authentification. If yes, then enable
authentification in the server settings in your windows mail account
settings.

 

[Guest]

I have tried all these options with no luck
I should mention that my PC is a new Dell
I have tried other email programs without luck
still waiting for help anyone

 

[Gary VanderMolen]

There is a new TCP tuning feature in Vista which is
not compatible with some servers.
a. Go to the Vista start menu and type cmd
b. The search results will display a program named "cmd"
c. Right-click on the link and select "Run as administrator"
d. type "netsh interface tcp set global autotuning=disabled" without
the quotation marks
e. Test your POP account and see if you can now download your mail.
f. If nothing changes, re-enable the autotuning feature by typing
"netsh interface tcp set global autotuning=normal"

Gary VanderMolen

 

[Guest]

I have just tried the TCP tuning feature but it did not help.
Thanks for the info I thougt it would really work this time!!

 

[Gary VanderMolen]

Have you tried it after uninstalling your antivirus and firewall?
I don't know what else could be blocking port 110.

Gary VanderMolen

 

[Guest]

Hi again!
I have just tried your advise to no avail!
I think it has to do with my provider or Vista
I have tried to e-mail my provider but I think I must wait another month for
a reply.
Maybe this is a ''Dell''problem ?
Thanks again for Your fast reply.

 

[Gary VanderMolen]

You might try installing a different email program:
http://www.mozilla.com/en-US/thunderbird/all.html

Gary VanderMolen

 

[Julian]

You might try installing a different email program:
http://www.mozilla.com/en-US/thunderbird/all.html

A handy bookmark for this forum.

http://en.wikipedia.org/wiki/Comparison_of_e-mail_clients

 

[Guest]

The ploblem is I don't want to change my e-mail address as I have had the same
for about ten years!
I can still use my laptop(fujitsu Siemens)but I want to solve this as it
must be solveable. I also forgot to mention I am using a Netgear ADSL modem
router which I have checked setting but can't find anything amiss as I am
also using wireless conection for laptop.

 

[Guest]

I also want to thank Gary VanderMolen for his repeated help

 

[Julian]

The ploblem is I don't want to change my e-mail address as I have had the
same
for about ten years!

???

I didn't notice anyone suggesting that you change you email address.

 

[Gary VanderMolen]

No need to change your email address.

Are your laptop and desktop computers checking the same email account?
If so, the laptop may be downloading and removing emails from the server
before your desktop has a chance to download those emails.

Gary VanderMolen

 

[Gary VanderMolen]

My pleasure.

Gary VanderMolen

I also want to thank Gary VanderMolen for his repeated help

 

[Guest]

I have just tried Mozilla Thunderbird but its the same I can send but not
recieve

 

[Dave]

Maybe if you told us what settings you were putting into your email account
setup...
What mail server for POP & SMTP?
What ports?

 

[Guest]

POP3:mailbox.aon.at
SMTP:email.aon.at
AON is my Austrian provider
All the same as XP with laptop.

 

[Gary VanderMolen]

You didn't reply to a prior post of mine:
Are your laptop and desktop computers checking the same email account?
If so, the laptop may be downloading and removing emails from the server
before your desktop has a chance to download those emails.

Gary VanderMolen