i can't open any documents in Word

G

Guest

When I try to open my word files ijust get the hourglass and a not responding
message. This happened after I emailed myself a copy of a word document I
was working on at home, opened it in my office, made some changes and tried
to save it. Now I cant open anything in Word. Please help with any advise.
 
J

Jay Freedman

The quick but unsafe way is to uninstall the security patch that's
causing the problem. In Add/Remove Programs, check the box at the top
marked "Show updates". Select "Security Update for Windows XP
(KB908531)" and click the Remove button.

For a better workaround, until a new security patch is ready, read
Steven Hui's post at
http://groups.google.com/group/micr...&q=verclsid+hui&rnum=5&hl=en#a9fb82836c014916.
Use the registry change in Method 1. Also read the replies that follow
that post, which give some useful advice.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
 

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