I can't install SP2 due to registry entries that can't be backed u

G

Guest

Hi.. Here's the situation... I can't get through the SP2 installation
program.. I keep getting errors that say Service Pack 2 could not backup
registry key for a bunch of things. Can ANYONE help me? I have no idea what
these things are and am not sure what to do. THANK YOU.

The types of registry entries that are giving problems are listed below.
- HKCR\DxDiag.DxDiagProvider
- HKCR\DirectPlay8Diagnostics
- HKCR\DirectPlay8Diagnostics.1
- HKCR\DirectPlay8NATResolver
- HKCR\DirectPlay8NATResolver.1
- HKCR\DirectPlay8ThreadPool
- HKCR\DirectPlay8ThreadPool.1
- HKLM\SOFTWARE\Classes\DirectPlay8Diagnostics
- HKLM\SOFTWARE\Classes\DirectPlay8NATResolver
- HKLM\SOFTWARE\Classes\DirectPlay8ThreadPool
- HKCR\Psisdecd.ATSCTerrestrial\CLSID

Does this make any sense to anyone? Any suggestions or help would be
appreciated.

Thanks,
Rob
 
R

Ramesh, MS-MVP

Hi Rob,

See if this helps.

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=8125

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi.. Here's the situation... I can't get through the SP2 installation
program.. I keep getting errors that say Service Pack 2 could not backup
registry key for a bunch of things. Can ANYONE help me? I have no idea
what
these things are and am not sure what to do. THANK YOU.

The types of registry entries that are giving problems are listed below.
- HKCR\DxDiag.DxDiagProvider
- HKCR\DirectPlay8Diagnostics
- HKCR\DirectPlay8Diagnostics.1
- HKCR\DirectPlay8NATResolver
- HKCR\DirectPlay8NATResolver.1
- HKCR\DirectPlay8ThreadPool
- HKCR\DirectPlay8ThreadPool.1
- HKLM\SOFTWARE\Classes\DirectPlay8Diagnostics
- HKLM\SOFTWARE\Classes\DirectPlay8NATResolver
- HKLM\SOFTWARE\Classes\DirectPlay8ThreadPool
- HKCR\Psisdecd.ATSCTerrestrial\CLSID

Does this make any sense to anyone? Any suggestions or help would be
appreciated.

Thanks,
Rob
 

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