I can't get into Outlook

  • Thread starter Thread starter sasm
  • Start date Start date
S

sasm

I get "Microsoft Outlook has encountered a problem and needs to close". I
have tried to start in safe mode, I've downloaded the updates from Microsoft
and even re-loaded my Microsoft package and nothing works. Help.
 
Hi sasm,

your Outlook version is?
Do you work with Exchange server or with a local PST file?

At first I would try to reapeir the profile an dif you work local, repair
the PSt file.

How to create a new profile?

How to create a new e-mail profile in Outlook 2000?
http://support.microsoft.com/?kbid=195718

How to create a new e-mail profile in Outlook 2002?:
http://support.microsoft.com/?kbid=287072

How to create a new e-mail profile in Outlook 2003?:
http://support.microsoft.com/?kbid=829918


How to repair a damaged PST file:
http://www.slipstick.com/problems/scanpst.asp

Maybe it helps.
 
We have a simular problem with more than one computer at our office. After a
while - say a few minutes after logging into Outlook - it shuts down with the
message "Microsoft Outlook has encountered a problem and needs to close".
Usually it happens when I do something like sending. It´s no problem to work
offline and use the webmail. We are using exchangeserver and my Outlook is
2007.
Anybody? Suggestions of what it might be?
 
Back
Top