Hi,
I have got a problem with Win2000.
The clients can not copy to Win2000 Server in Network.
Clients can open files from server but can not copy. I
take some mistake messages like "there is not enough
space" but there is enough space.
This may be a reason:
Antivirus Software May Cause Event ID 2011
The information in this article applies to:
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Datacenter Server
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0
IMPORTANT: This article contains information about modifying the
registry. Before you modify the registry, make sure to back it up and
make sure that you understand how to restore the registry if a problem
occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the
Microsoft Knowledge Base:
Q256986 Description of the Microsoft Windows Registry
SYMPTOMS
After you install Norton AntiVirus for Windows, you receive the
following error messages:
Not enough server storage is available to process this command.
-and-
Not enough memory to complete transaction. Close some applications and
retry.
Clients are unable to access network shares. Additionally, Event Viewer
on the Windows server may log one or more of the following event
messages in the system log:
Event ID : 2011
Source : Srv
Description: The Server's configuration parameter "IRPStackSize" is
too
small for the server to use a local device. Please
increase the value of this parameter.
CAUSE
IBM AntiVirus 3.01N (Build 301.590) may cause this behavior.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system.
Microsoft cannot guarantee that you can solve problems that result from
using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this behavior, increase the IRPStackSize value on the server:
Click Start, and then click Run.
Type regedt32, and then click OK.
Navigate to the following key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer
\Parameters
In the right pane, double-click the IRPStackSize value.
NOTE: If the IRPStackSize value does not already exist, use the
following procedure to create it:
In the Parameters folder of the registry, right-click the right pane.
Point to New, and then click DWord Value.
Type IRPStackSize.
IMPORTANT: Type "IRPStackSize" exactly as it is displayed because the
value name is case-sensitive.
Change the Base to decimal.
In the Value Data box, type a value that is larger than the value that
is listed.
If you created the IRPStackSize value using the procedure described in
step 4, the default value is 15. It is recommended that you increase the
value by 3. Therefore, if the previous value was 11, type 14, and then
click OK.
Close the Registry Editor.
Restart the computer.
If the problem persists after you complete the preceding procedure, try
to increase the value of IRPStackSize even more. The maximum value for
Windows 2000 is 50 (0x32 hex).
If you are running Windows NT 4.0, and the problem persists after you
complete the preceding procedure, you may have to apply Windows NT
Service Pack 4 or Service Pack 5.
MORE INFORMATION
In Windows NT 4.0, the default value of IRPStackSize is 0x4, and the
range is from 0x4 to 0xC (4-12). Windows NT 4.0 with Service Pack 5 or
later ignores values less than 0x7.
In Windows 2000, the default value of IRPStackSize is 15, and the range
is from 11 to 50. In Windows XP, the default value for IRPStackSize is
15, and the range is from 11 to 50. For additional information, click
the article number below to view the article in the Microsoft Knowledge
Base:
Q106167 Error Message: Not Enough Server Storage is Available...
NOTE: The preceding article recommends that you increase the
IrpStackSize value; however, if you increase this value to the maximum
value of 12, this behavior may still occur.
For additional information, click the article number about IRPStackSize
below to view the article about IRPStackSize in the Microsoft Knowledge
Base:
Q198386 Changes in IRP Stack Size in Lanman Server
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