I cannot open email attachments containing word .doc documents

  • Thread starter Thread starter Ashley
  • Start date Start date
A

Ashley

I have microsoft word 2007, I cannot open any word documents via my email. If
someone is sending an attachment, I have downloaded a compatibility package
in case the person is not using 07' and it still isnt working. This is very
frustrating because I cannot open anything my classmates or teachers are
sending me. The error message says : Windows cannot find
C:/users:steve/Appdata/Local/Temp/Low/domino Web Access/ ch. 18 outline. doc
Make sure you type the name correctly, and then try again.

If I save the document onto a thumb drive and then load it onto the computer
that way , I can open the document just fine, so there is a disconnect in
downloading from the internet?

Can anyone help??
 
You don't need the compatibility pack if you have Word 2007. It is to
provide 2007 compatibility for earlier versions.

Don't 'open' documents from e-mail. Right click the attachment and save to
the hard drive. Open from there.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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