I cannot install WindowsXP Upgrade...

[Kathy P]

I get to a certain point in the process and I get this
message:

winnt32 caused an invalid page fault in module
Kernel32.D.LL at 018f:bff7b9f5. Registers: EAX=7fc39e61
cs=018f EIP=bff7b9f5 EFLGS=00010202 EAX=0535dfb0 ss=0197
ESP=05320000 EBP=05320024 ECX=05321df8 DS=0197
ESI=00000001 FS=8837 EDX=00000001ES=0197 EDI819886D8
GS=0000 Bytes at CS:EIP: 56 57 89 65 e8 75 04 33 c0 eb 54
85 c0 74 4b c7 Stack dump: 0535dfb07fc39e61 00000001
0535dfb0 7fc39e61 05321df88 bffc056b4 bff79250 ffffffff
05321e08 bff7ce23 7fc39e61 00000001 7fc33046 7fc39e61
05321e30
What does this mean and how do I fix this?
Thanks for your help!
Kathy

 

[Randy Byrne]

What are you upgrading from? Win989, WinMe, WinNT, Win2k?

--

Randy Byrne
http://support.microsoft.com/support/mvp
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Do not email me, please use the newsgroup so that everyone benefits.

 

[Kathy P]

OOPS! I have windows98se.
Thanks again!
Kathy

-----Original Message-----
What are you upgrading from? Win989, WinMe, WinNT, Win2k?

--

Randy Byrne
http://support.microsoft.com/support/mvp
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Do not email me, please use the newsgroup so that everyone benefits.





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