B
Brian Tillman
Denise W said:
Is the port correct?
Control Panel>Security Center>Windows Firewall>Exceptions>Add
Program>Browse. Browse to C:\Program Files\Microsoft
Office\Office11\Outlook.exe, select it, and click Open.
Is the port correct?
Control Panel>Security Center>Windows Firewall>Exceptions>Add
Program>Browse. Browse to C:\Program Files\Microsoft
Office\Office11\Outlook.exe, select it, and click Open.
J
Jeff Stephenson [MSFT]
Are you trying to send through an SMTP server that is not run by the ISP
that you get your connection from? If so, your ISP has probably blocked
connections to any servers but their own (many now do this). You might just
point the SMTP server of the account that is not connecting to one of the
servers that you can send through - they're all just SMTP servers, after
all, and which one you send through doesn't really make a difference.
that you get your connection from? If so, your ISP has probably blocked
connections to any servers but their own (many now do this). You might just
point the SMTP server of the account that is not connecting to one of the
servers that you can send through - they're all just SMTP servers, after
all, and which one you send through doesn't really make a difference.
G
Guest
I am having the same problem. I can receive but can't send from any address.
This only happens with the router attached. Remove it and everything works.
Can't find anything wrong with the router. Restored to before Windows SP2,
uninstalled security. Have done everything but stand on head and stick out
tongue to see if that works. Have had 10 techs scratching heads and guru
remote in and can't resolve. ISP says not their fault. I am desperate.
This only happens with the router attached. Remove it and everything works.
Can't find anything wrong with the router. Restored to before Windows SP2,
uninstalled security. Have done everything but stand on head and stick out
tongue to see if that works. Have had 10 techs scratching heads and guru
remote in and can't resolve. ISP says not their fault. I am desperate.
B
Brian Tillman
jonik said:
What type of router? here are known problems with Linksys routers. See
http://snipurl.com/linksysoutlook
G
Guest
SBC Yahoo DSL tech.s -- after a long trouble-shoot -- stated that the
version of this problem that ends with the message:
"Send test email message: The specified server was found but there was no
response from the server. Please verify that the port & SSL information is
correct. To access these settings, close this dialog, then click More
Settings & click on the Advanced Tab."
in the final step of the 'Test Message Send' form is the result of XP SP2
conflicts with Outlook 2002 -- and to call 1-800-sp2-help.
I understand that SP2 is not removable -- is there a fix ?
version of this problem that ends with the message:
"Send test email message: The specified server was found but there was no
response from the server. Please verify that the port & SSL information is
correct. To access these settings, close this dialog, then click More
Settings & click on the Advanced Tab."
in the final step of the 'Test Message Send' form is the result of XP SP2
conflicts with Outlook 2002 -- and to call 1-800-sp2-help.
I understand that SP2 is not removable -- is there a fix ?
B
Brian Tillman
d hollacher said:
As I said in response to your other post of this same information, I tend to
doubt the SBC tech because my setup of this same collection of apps (i.e.,
Outlook 2002, XP SP2, and SBC Yahoo! DSL) works just fine.
SP2 is removable. First, you can remove it with Add/Remove Programs, second
you can use System Restore to go back to a Restore Point earlier than your
SP2 installation, and third, you can wipe your disk and reinstall XP SP1.
J
Jeff Stephenson [MSFT]
Have you looked at the page that Brian mentioned? I'd be much more inclined
to follow his advice than that of a random tech person whodoesn't support
Outlook on a continual basis. On that Linksys page, also do a search for
"Outlook, MTU" - this sort of problem is often caused by the wrong MTU
value.
to follow his advice than that of a random tech person whodoesn't support
Outlook on a continual basis. On that Linksys page, also do a search for
"Outlook, MTU" - this sort of problem is often caused by the wrong MTU
value.
G
Guest
Yes, I tried that immediately -- there was no effect.
The new facet of this problem is that its nature
is transient -- I can never send/receive through
both of my accounts -- but occasionally one will
allow sends, and usually the SBC will receive.
I'm at work now, but will try the additional
MTU setiings tonight -- although the presence
of the router doesn't affect the performance,
that is - if I connect directly from the network
card to the DSL modem, the problem remains
the same.
respects,
d.
The new facet of this problem is that its nature
is transient -- I can never send/receive through
both of my accounts -- but occasionally one will
allow sends, and usually the SBC will receive.
I'm at work now, but will try the additional
MTU setiings tonight -- although the presence
of the router doesn't affect the performance,
that is - if I connect directly from the network
card to the DSL modem, the problem remains
the same.
respects,
d.
G
Guest
I am having the exact same problem...and I just downloaded and installed
Office SP.
I think this is related.
I am authenticating to the right smtp server.
I can send and receive email messages to myself.
I get administrator reply messages to recipients that are not on my domain
Office SP.
I think this is related.
I am authenticating to the right smtp server.
I can send and receive email messages to myself.
I get administrator reply messages to recipients that are not on my domain
J
Jeff Stephenson [MSFT]
What version of Outlook do you have? Could you turn on diagnostic logging
(see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and
post the OPMLog.log file (preferably as an attachment) after you get one of
these messages?
(see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and
post the OPMLog.log file (preferably as an attachment) after you get one of
these messages?
G
Guest
I have had this problem for some time now. (I use Outlook 2003). What is
surprising is that I have resorted to using Outlook Express for sending
messages out which has the same setting as my Outlook 2003 and using Outlook
2003 for receiving mail.
Here is the error message:
Your message did not reach some or all of the intended recipients.
Subject: Invoices for bandwidth
Sent: 11/4/2004 11:08 AM
The following recipient(s) could not be reached:
'(e-mail address removed)' on 11/4/2004 11:08 AM
553 sorry, that domain isn't in my list of allowed rcpthosts
(#5.7.1)
surprising is that I have resorted to using Outlook Express for sending
messages out which has the same setting as my Outlook 2003 and using Outlook
2003 for receiving mail.
Here is the error message:
Your message did not reach some or all of the intended recipients.
Subject: Invoices for bandwidth
Sent: 11/4/2004 11:08 AM
The following recipient(s) could not be reached:
'(e-mail address removed)' on 11/4/2004 11:08 AM
553 sorry, that domain isn't in my list of allowed rcpthosts
(#5.7.1)
Shah said:
G
Guest
I have been having to same problem as everyone else. I just uodated my comp
with SP2 and all of the sudden my Outlook will only receive and not send
messages -
I fixed this problem by adding Outlook to the firewall exception list. Go to
Start menu, control panel, internet options, firewall, go to the exceptions
tab, add Outlook Express, or Microsoft Outlook and viola, your e-mail should
send.
Jordan Rullo
with SP2 and all of the sudden my Outlook will only receive and not send
messages -
I fixed this problem by adding Outlook to the firewall exception list. Go to
Start menu, control panel, internet options, firewall, go to the exceptions
tab, add Outlook Express, or Microsoft Outlook and viola, your e-mail should
send.
Jordan Rullo
B
Brian Tillman
matombo said:
Again, it is most likely you're not properly authenticating to your outgoing
server. Since you did state you're using Outlook 2003, click Tools>E-mail
Accounts>Next. Select your account, click Change, then More Settings, and
then the Outgoing Server tab. Try checking the very top check box (My
outgoing server requires authentication).
G
Guest
Brian....or anybody...
I am having the same problem...express works, 2003 doesn't work, I am
running xp pro...without sp2. I have danced a jig with every mail setting
possible...I have talked with my server, they don't require ssl, but do
require authentication...I have everything inputed correctly...I am positive
about that...but it still won't email and it gives me these errors when I
test account settings.... 1. "Send test e-mail message: The specified server
was found, but there was no response from the server. Please verify that the
port and SSL information is correst. 2. "Find outgoing mail server(smtp):
Outlook could not connect to the outgonig mail server. The problem could be
the server name or port, or your server may not support SSL. Verify your port
and SSL Settings....
Nate
I am having the same problem...express works, 2003 doesn't work, I am
running xp pro...without sp2. I have danced a jig with every mail setting
possible...I have talked with my server, they don't require ssl, but do
require authentication...I have everything inputed correctly...I am positive
about that...but it still won't email and it gives me these errors when I
test account settings.... 1. "Send test e-mail message: The specified server
was found, but there was no response from the server. Please verify that the
port and SSL information is correst. 2. "Find outgoing mail server(smtp):
Outlook could not connect to the outgonig mail server. The problem could be
the server name or port, or your server may not support SSL. Verify your port
and SSL Settings....
Nate
G
Guest
....I am using xp pro, without sp2. I was using express for email...then I
upgraded and got office 2003. Outlook is not working...I have done
everything, absolutely everything with mail settings...I know all of the info
is right, I have been talking with my server and know what they require and I
have set up the mail just like they need it. I input all of the proper info
and go to test the connection and I get these two error messages__1__ "Send
test e-mail message: The specified server was found, but there was no
response from the server. Please verify that the port and SSL information is
correct." (ALL OF WHICH I DID, and found that everything was
right.)__2__"Find outgoing mail server (SMTP): Outlook could not connect to
the outgoing mail server. The problem could be the server name or port, or
your server may not support SSL." (I CHECKED the server name and port and
they are right too"... I am at a loss, and starting to get
frustrated....please somebody help, maybe email me directly,
(e-mail address removed)
Thanks,
Nate
upgraded and got office 2003. Outlook is not working...I have done
everything, absolutely everything with mail settings...I know all of the info
is right, I have been talking with my server and know what they require and I
have set up the mail just like they need it. I input all of the proper info
and go to test the connection and I get these two error messages__1__ "Send
test e-mail message: The specified server was found, but there was no
response from the server. Please verify that the port and SSL information is
correct." (ALL OF WHICH I DID, and found that everything was
right.)__2__"Find outgoing mail server (SMTP): Outlook could not connect to
the outgoing mail server. The problem could be the server name or port, or
your server may not support SSL." (I CHECKED the server name and port and
they are right too"... I am at a loss, and starting to get
frustrated....please somebody help, maybe email me directly,
(e-mail address removed)
Thanks,
Nate
G
Guest
....I am using xp pro, without sp2. I was using express for email...then I
upgraded and got office 2003. Outlook is not working...I have done
everything, absolutely everything with mail settings...I know all of the info
is right, I have been talking with my server and know what they require and I
have set up the mail just like they need it. I input all of the proper info
and go to test the connection and I get these two error messages__1__ "Send
test e-mail message: The specified server was found, but there was no
response from the server. Please verify that the port and SSL information is
correct." (ALL OF WHICH I DID, and found that everything was
right.)__2__"Find outgoing mail server (SMTP): Outlook could not connect to
the outgoing mail server. The problem could be the server name or port, or
your server may not support SSL." (I CHECKED the server name and port and
they are right too"... I am at a loss, and starting to get
frustrated....please somebody help, maybe email me directly,
(e-mail address removed)
Thanks,
Nate
upgraded and got office 2003. Outlook is not working...I have done
everything, absolutely everything with mail settings...I know all of the info
is right, I have been talking with my server and know what they require and I
have set up the mail just like they need it. I input all of the proper info
and go to test the connection and I get these two error messages__1__ "Send
test e-mail message: The specified server was found, but there was no
response from the server. Please verify that the port and SSL information is
correct." (ALL OF WHICH I DID, and found that everything was
right.)__2__"Find outgoing mail server (SMTP): Outlook could not connect to
the outgoing mail server. The problem could be the server name or port, or
your server may not support SSL." (I CHECKED the server name and port and
they are right too"... I am at a loss, and starting to get
frustrated....please somebody help, maybe email me directly,
(e-mail address removed)
Thanks,
Nate
B
Brian Tillman
Nate said:
And did you verify that the outgoing server port is 25? Did you add Outlook
to your firewall's exception list?
G
Guest
...Brian,
thanks for responding....
yeah, I have verified the port setting as 25, but not sure how to add
outlook to my firewall...I wasn't aware I had a firewall....I am using xp pro
without any updates(I don't know if this matters)....I have searched for a
place to add outlook...but to no avail.
...
still trying to figure this mess out.
Nate
thanks for responding....
yeah, I have verified the port setting as 25, but not sure how to add
outlook to my firewall...I wasn't aware I had a firewall....I am using xp pro
without any updates(I don't know if this matters)....I have searched for a
place to add outlook...but to no avail.
...still trying to figure this mess out.
Nate
G
Guest
....Brian, thanks for answering this post....
.....the port is right...I checked...the firewall, if I am not mistaken, is
not on. so it shouldn't matter. I shut it off but outlook is still not
working.
Nate
.....the port is right...I checked...the firewall, if I am not mistaken, is
not on. so it shouldn't matter. I shut it off but outlook is still not
working.
Nate
B
Brian Tillman
Nate said:
If you're using XP Pro with no updates (not even SP1?) then you can't add
exceptions to your firewall. You can only turn it off or on. Why are you
running with no firewall???
The error's coming from your server, so either you server doesn't allow
sending to Hotmail or you have something in your account settings that is
incorrect. Does the domain of the account you're using to send match the
domain of the ISP?