hyperlinks in Outlook mail

[Ace]

Hello
when I receive an email in Outlook with
a hyperlink in the text, I am unable to open a browser
window even when clicking on it 2 or 3 times.

Yes, the cursor turns to a hand and indicates that
each hyperlink is active, yet nothing happens when
clicking . . .

Any help is greatly appreciated in unraveling this
mystery

Thanks

 

[Jeff Strachan]

Try pressing ctrl when clicking the mouse.

 

[stephcarb]

Hello, my husband's computer had the same problem. I finally foun
Microsoft Knowledge Base Article 257464. It said that the likely caus
was that the file associations for Uniform Resource Locator protocol
were missing or broken. Following some of the instructions, I had t
re-register the urlmon.dll (in the Run box, type regsvr32 urlmon.dll).
There were other options to try as well in the article, but th
urlmon.dll re-registration fixed our problem.

Good luck.

*Hello
when I receive an email in Outlook with
a hyperlink in the text, I am unable to open a browser
window even when clicking on it 2 or 3 times.

Yes, the cursor turns to a hand and indicates that
each hyperlink is active, yet nothing happens when
clicking . . .

Any help is greatly appreciated in unraveling this
mystery

Thanks

-
stephcar