Hyperlink - cannot download the information you requested

[Guest]

I am using a Excel Spreadsheet to track news releases. Within the
spreadsheet I have hyerlinks that I can click on to go to a web site and
review any new press releases. Today none of my hyperlinks work and I am
getting the error message "cannot download the information you requested".
Can anyone give me a hint on if there is a fix for this? I have more than
400 links that are not working.

 

[Guest]

I've had that problem before and have no idea why hyperlinks become inactive
after awhile. I'm afraid the only thing I can suggest is to select each
hyperlink, press F2 and then enter. This will restore each hyperlink. You
could record a macro to do it. Possibly one of the MVP's could help with
looping VBA code to automate the process. HTH

 

[Guest]

Michael, thanks for the info. I tried the F2 and enter and it still does not
work. I believe the issue is related to my computer as the links work on
another the computer. So it appears to me as I have a problem with Excel on
my computer. It my be that I have to reinstall Office to resolve the issue.

 

[colannino]

Open Microsoft Explorer
Go to the File menu and uncheck "Work Offline"
Then try to launch your hyperlink from Excel.
It should work.

Recently, Microsoft issued "upgrades" to its MS Explorer that may have inadvertently set this flag to Work Offline. Of course, it's idiotic that a flag in Explorer should affect Excel. Even if you run FireFox as your web browser (which I highly recommend instead of MS Explorer) you will still have the problem until you open MS Explorer and reset the flag. One more reason to delete your MS Explorer and reject MS upgrades to it from now on!

I am using a Excel Spreadsheet to track news releases. Within the
spreadsheet I have hyerlinks that I can click on to go to a web site and
review any new press releases. Today none of my hyperlinks work and I am
getting the error message "cannot download the information you requested".
Can anyone give me a hint on if there is a fix for this? I have more than
400 links that are not working.

 

[DaveWolfman]

Thanks Colannino!!!
Your advice fixed it in 5 seconds.
That is truly he most idiotic thing, on microsoft part, to block Excel hyperlinks using Internet Explorer.

I recently changed from chrome to firefox as my default browser and could not figure out why links don't work anymore. It's weird that they worked all the time while I used chrome, only after firefox upgrade to 7.0 and setting it as default the 'work offline' flag kicked in.

Anyway, thanks again!