HTML Messages and Images

[SDreamer]

Had a problem, that I had resolved by doing a fresh install of Vista. My
problem was that HTML mail wouldn't show their messages after unblocking
them. Either by unchecking the setting in the security tab in the options,
or manually clicking unblock in the yellow warning bar that pops up. All the
text is still visible, just none of the images. Things I had tried were,
reseting Windows Mail by delete all the data in the local AppData folder for
the user, and the registry keys, also tried a system restore to an earlier
date when I knew it was working, and finally, tried using sfc /scannow to
see if that would help. The edition of Vista I was using and currently am
using is 64-bit Ultimate. I would just like to know any insight to why this
may of happen to avoid, or to perhaps fix it myself if it does happen again.
The AV software I use is Avira Personal, and Comodo Firewall if that makes a
difference. One other thing, this happened on both pop, and imap accounts.
Previously downloaded mail also was affected, as was the newly downloaded
html messages. Thanks.

 

[mac]

Had a problem, that I had resolved by doing a fresh install of Vista. My
problem was that HTML mail wouldn't show their messages after unblocking
them. Either by unchecking the setting in the security tab in the options,
or manually clicking unblock in the yellow warning bar that pops up. All
the text is still visible, just none of the images. Things I had tried
were, reseting Windows Mail by delete all the data in the local AppData
folder for the user, and the registry keys, also tried a system restore to
an earlier date when I knew it was working, and finally, tried using sfc
/scannow to see if that would help. The edition of Vista I was using and
currently am using is 64-bit Ultimate. I would just like to know any
insight to why this may of happen to avoid, or to perhaps fix it myself if
it does happen again. The AV software I use is Avira Personal, and Comodo
Firewall if that makes a difference. One other thing, this happened on
both pop, and imap accounts. Previously downloaded mail also was affected,
as was the newly downloaded html messages. Thanks.

Tools>Options>Read tab, Read all messages in Plain Text, would produce that
symptom.

 

[Gary VanderMolen]

We don't have a whole lot of experience with Avira antivirus.
One good test would have been to do a trial uninstall of Avira,
which is a whole lot less work than reinstalling Vista.
If no improvement, you can always reinstall Avira.

Instead of uninstalling your antivirus, another option is to
upgrade to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

In any case, email scanning in any antivirus must be disabled,
for reasons explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm