went thru same stuff. Hope this helps:
go to: support.microsoft.com
go to: article #315325
go to: method #3
go to: #4-7 this resolved problem
hope this helps!
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.