HP5SI defaulting all jobs to tray1 (manual)

[W. Wallace]

Hi,

Test print from the printer = goes to tray1
Test print from workstation = goes to tray1 (even if configured to any other
trays)
Test print from workstation via paper type = goes to tray1

Looks like the configurations doesn't work at all. I've done a cold reset to
no avail. Printing through another Print Server yields same result (not
driver issue).

I am thinking about replacing the Main PC Board, but then realized that
there's also a Paper Handler controller board as well. Both parts are around
$150.00 per.

Thanks for any info!

 

[W. Wallace]

Fixed it!
Darn 2nd paper tray sensor (located in back of tray) wasn't set properly.
Someone managed to push both sensors down, which confused the Printer. . I
removed the paper size selector then re-inserted it. Fixed problem.

 

[Marek Williams]

I am thinking about replacing the Main PC Board, but then realized that
there's also a Paper Handler controller board as well. Both parts are around
$150.00 per.

You can find them on eBay lots cheaper. Sometimes you can even find a
whole printer, listed as "for parts."