G
Guest
Hi hope someone can help with this.
I bought an HP Pavillion with wireless USB keyboard and mouse about 2 weeks
ago. Everything worked fine until a couple of days ago when keyboard went
dead when starting pc first thing in morning. I should also say that mouse
batteries only lasted 2 weeks before needed changing. Thinking back I'm not
sure keyboard leds were working on receiver except for first one - num lock-
but mouse activity led always works. I thought keyboard was at fault and got
it exchanged but same problem with new one. If I use a keyboard with a cable
then it works fine and the leds on receiver also work. I've checked power
management options for usb root hub (should there really be 5 entries in
Device Manager for this?) and none of the Save Power options are checked.
I've uninstalled and re-installed driver. I've also done a lot of swearing!
As problem was first thing in morning I thought it might be due to Windows
updates and pc restarting again, but I've tried a restore point and still no
joy. Can anybody suggest a solution to save my sanity.
I bought an HP Pavillion with wireless USB keyboard and mouse about 2 weeks
ago. Everything worked fine until a couple of days ago when keyboard went
dead when starting pc first thing in morning. I should also say that mouse
batteries only lasted 2 weeks before needed changing. Thinking back I'm not
sure keyboard leds were working on receiver except for first one - num lock-
but mouse activity led always works. I thought keyboard was at fault and got
it exchanged but same problem with new one. If I use a keyboard with a cable
then it works fine and the leds on receiver also work. I've checked power
management options for usb root hub (should there really be 5 entries in
Device Manager for this?) and none of the Save Power options are checked.
I've uninstalled and re-installed driver. I've also done a lot of swearing!
As problem was first thing in morning I thought it might be due to Windows
updates and pc restarting again, but I've tried a restore point and still no
joy. Can anybody suggest a solution to save my sanity.