HP Printer not recognized

G

Guest

I have a HP Deskjet 3930, and after installing my new ispiron computer, I
tried to install it on Vista.
It's connected through a usb port, so Vista should recognize it without
having to install it, but that didnt work. I went to the HP website and ran
a driver diagnostic, and it said the printer was connected and the driver was
fine, but the printer doesnt show up as a printer option when i try to print.
If anyone has any advise, that'd be great. Thanks!
 
C

Cari \(MS-MVP\)

Are you sure it's actually supported in Vista? Did you ask HP?

You could try the XP drivers and see if they work.... but it's a 'might' not
a certainty.
 

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