HP Printer HELP!

[Brettster]

I bought my first HP Color LaserJet printer (model 2550dn) a few years
ago and was absolutely delighted with its speed and quality. But after
about 18 months, it started having trouble picking the paper up out of
the primary tray. I could hear it "trying" as the gears and things
moved, then it would indicate "paper jam." I'd open it up, and there
was no jam, but it just couldn't start loading the sheet out of the
tray. I used the manual feed for a while as a work-around, but
eventually got frustrated with the hassle, and got a NEW HP 2605dn
printer. Identical experience -- great performance for about 12
months, but now it has suddenly stopped being able to feed a page out
of the tray.

So... is there some kind of roller cleaning or replacement I need to
do? I can't seem to find anything definitive online about this, but if
it's an (apparently) common problem, why isn't there an easy
maintenance kit HP sells? Okay, I guess they would rather have me go
buy a new printer, but I would rather not.

For the time being, where do I find out where to get the presumed
replacement parts I need for the 2605dn, and instructions on
installing?

Thanks!

 

[Don Phillipson]

I bought my first HP Color LaserJet printer (model 2550dn) a few years
ago and was absolutely delighted with its speed and quality. But after
about 18 months, it started having trouble picking the paper up out of
the primary tray. I could hear it "trying" as the gears and things
moved, then it would indicate "paper jam." I'd open it up, and there
was no jam, but it just couldn't start loading the sheet out of the
tray. I used the manual feed for a while as a work-around, but
eventually got frustrated with the hassle, and got a NEW HP 2605dn
printer. Identical experience -- great performance for about 12
months, but now it has suddenly stopped being able to feed a page out
of the tray.

The web site http://www.fixyourownprinter.com/
may help. It has feed/roller repair kits for some
models of printer.