hp officejet t45 driver problems

  • Thread starter Thread starter Gerry Voras
  • Start date Start date
G

Gerry Voras

Not a registry problem, IMO.

What user did you install the drivers under, and did you use the "Set
Programs and Defaults" and/or the "Add/Remove Software" wizards?
 
I hate to post to multiple newsgroups, so I'll apologize in advance. I
picked the NG's I thought this might apply to. I'm using Windows 2000 Pro
SP4 at home, set up workgroup.
I have a HP Officejet T45 printer. Windows 2000 drivers for this printer
are, well, not very well developed by HP. Installation went fine per HP's
instructions on installing them. However, now normal users cannot get to
their desktop. Make them an admin, they can. Make them a power user, they
cannot. Power users can log in, but the machine hangs as if "explorer"
didn't start (i.e. their desktop never appears). Periodically, it will
give an error like "you can't install drivers". Yet the drivers are
already installed.
Tried using regedt32 to give power users full access to all registry trees,
no go. It's not good for any user to use the web as admin, which is why
this is frustrating. Before this, power users could log in and get to
desktop.
I want to keep my machine set up in a half-way secure manner (for windows)
while allowing users to get to their desktops (i.e. me and my wife). I'll
be contacting HP about this, but I wanted your input on it as well.
Thanks in advance for any help you all can be.
 
A lot, considering that these wizards allow you to give access rights to
other users/groups. Installing under the Admin group is the correct thing
to do.
 
NeoSadist said:
I hate to post to multiple newsgroups, so I'll apologize in
advance. I
picked the NG's I thought this might apply to. I'm using Windows 2000 Pro
SP4 at home, set up workgroup.
I have a HP Officejet T45 printer. Windows 2000 drivers for this
printer
are, well, not very well developed by HP. Installation went fine per HP's
instructions on installing them. However, now normal users cannot get to
their desktop. Make them an admin, they can. Make them a power user,
they
cannot. Power users can log in, but the machine hangs as if "explorer"
didn't start (i.e. their desktop never appears). Periodically, it will
give an error like "you can't install drivers". Yet the drivers are
already installed.
Tried using regedt32 to give power users full access to all
registry trees,
no go. It's not good for any user to use the web as admin, which is why
this is frustrating. Before this, power users could log in and get to
desktop.
I want to keep my machine set up in a half-way secure manner (for
windows)
while allowing users to get to their desktops (i.e. me and my wife). I'll
be contacting HP about this, but I wanted your input on it as well.
Thanks in advance for any help you all can be.

Oh, forgot. I did try SFC /SCANNOW (with win2k sp2 cd in drive) and that
seemed to help a little, but it didn't fix the problem.
 
Gerry said:
Not a registry problem, IMO.

What user did you install the drivers under,

"Administrator". I know, I need to rename the admin account, but for now
I'm still troubleshooting.
and did you use the "Set
Programs and Defaults" and/or the "Add/Remove Software" wizards?

What has that got to do with it? I'll try it, but it doesn't make sense to
me.
 
Did you install the whole bloated package of HP junk from the CD that
came with the printer? That stuff almost always causes problems or at
least eats up resources. Install only the driver using Add Printer.

Steve
 
Steve said:
Did you install the whole bloated package of HP junk from the CD that
came with the printer? That stuff almost always causes problems or at
least eats up resources. Install only the driver using Add Printer.

1) Dual pIII 1.13ghz (each) 512k L2 cache (each) 40gb hdd 1.5gb pc133 ecc
ram. Shouldn't be about bloatware, but yes HP is bloated.
2) It was off their website -- the newest edition of the drivers.
3) Installing using "add printer" never worked in the first place with this
thing -- WindowsUpdate doesn't have the drivers for it.
 
Gerry said:
A lot, considering that these wizards allow you to give access rights to
other users/groups. Installing under the Admin group is the correct thing
to do.

Well I tried that, no go. Everything is as it should be, but alas nothing
works right. I'll try again later. Right now I'm dumping windows 2000 and
reinstalling it.
 
Your error relates to drivers for power users so try this. Open up Local
Security Policy - secpol.msc and first go to security settings/local
policies/user rights assignments and add the users/group to the user right for
load and unload device drivers. Then go to local policies/security options and
the option for prevent users from installing print drivers, set it do disabled.
Don't know if it will help your problem but easy enough to try. --- Steve
 

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