HP Officejet 5510 Questions?

[John]

Anyone using the new HP Officejet 5510 all-in-one? Likes / Dislikes?
Problems? I'm considering buying one. It has the features / price / and size
that I need, BUT how well does it work?

Thanks,
John

 

[Ruben]

Anyone using the new HP Officejet 5510 all-in-one? Likes / Dislikes?
Problems? I'm considering buying one. It has the features / price / and size
that I need, BUT how well does it work?

Thanks,
John

Hi John! I've had my HP Officejet 5510 since about the beginning of
January. I had a rough outting getting the software to install. I
used it for the first month as just a stand alone fax/copy/scanner.
Worked great! The setup was fairly easy. Once I got the software
figured out, I set it to my default printer. Have used it countless
times in the last month as everything: printer/fax/scanner/copier.
Two things that I noticed: The tray/lid to remove the cartridges has
a lip that makes it a little bit tough to open. I always am concerned
that i'm going to break the lid. The second thing is that as a
scanner it scans a little bit dark. I use a photo editing software to
fix that.
The print speed is real quick! Prints nice and sharp too. Realize,
I'd been and still use a HP 682C Deskjet as well as an HP Photosmart
7550 in addition to the 5510. If you have any more questions or think
of anything specific, just post up or email.

Ruben

 

[Amy55407]

Anyone using the new HP Officejet 5510 all-in-one? Likes / Dislikes?

Hi John! I've had my HP Officejet 5510 since about the beginning of
January. I had a rough outting getting the software to install. I
used it for the first month as just a stand alone fax/copy/scanner.
Worked great! The setup was fairly easy. Once I got the software
figured out, I set it to my default printer. Have used it countless
times in the last month as everything: printer/fax/scanner/copier.
Two things that I noticed: The tray/lid to remove the cartridges has
a lip that makes it a little bit tough to open. I always am concerned
that i'm going to break the lid. The second thing is that as a
scanner it scans a little bit dark. I use a photo editing software to
fix that.
The print speed is real quick! Prints nice and sharp too. Realize,
I'd been and still use a HP 682C Deskjet as well as an HP Photosmart
7550 in addition to the 5510. If you have any more questions or think
of anything specific, just post up or email.

Ruben

Ruben,
I have the Officejet 5510 sitting in a box in my dining room but
haven't opened it yet. I wanted to know if you can choose to copy or
print a color document in black and white. I was reading about the HP
psc 1210 (all in one without a fax) and apparently the only way to do
this is to remove the color cartridge. The next all in one up (no fax
or sheet feeder) the hp psc 1350 does allow black and white printing
of color documents without removing the color cartridge. I want to
stick with one of these HPs because of the small size but if this one
can't print color documents in black and white, I'd rather go with the
HP psc 1350 and buy a stand alone fax.
Thanks.

 

[Dick Ballard]

I have the Officejet 5510 sitting in a box in my dining room but
haven't opened it yet. I wanted to know if you can choose to copy or
print a color document in black and white. I was reading about the HP
psc 1210 (all in one without a fax) and apparently the only way to do
this is to remove the color cartridge. The next all in one up (no fax
or sheet feeder) the hp psc 1350 does allow black and white printing
of color documents without removing the color cartridge. I want to
stick with one of these HPs because of the small size but if this one
can't print color documents in black and white, I'd rather go with the
HP psc 1350 and buy a stand alone fax.
Thanks.

My experience playing with all three of these psc's (1210, 1350, and
5510) at the store is that you can choose to copy in black & white
from a color original on any one of the models. No need to remove
cartridges. Just select the B&W Copy button.

I assume the HP software installed on the PC has a similar choice: a
BLACK or COLOR selection button. My wife's PC has an HP scanner and an
HP printer and the copy utility has such a choice.

Dick Ballard
(e-mail address removed)

 

[Fred Goldstein]

I have the Officejet 5510 sitting in a box in my dining room but
haven't opened it yet. I wanted to know if you can choose to copy or
print a color document in black and white.

The copy function is very nice; just punch the black or color button.

The software is tough to install; turns out that it may be necessary, at
least on WIn98, to copy the whole CD (about 450 MB) to the hard disk and
install from there. CD installation failed miserably.

Print quality's good. Copy quality's good. Fax quality's good. Fast, too.

The huge annoyance is a lack of NETWORK PRINTING. You can't print across
the network to one! ONLY if it's within the same OS family will it work.
So if a Win98 machine tries to print to a Win98 5510, the driver will
automagically self-install. But nothing can make a WinXP machine print to a
Win98-served machine, or vice-versa; likewise no Linux-Windows network
printing. (I haven't tried Linux-Linux.) No support for print servers, of
course. Yuk. I might not have bought one if I had known; I have to keep
my very old Epson alive because of it.

 

[James Bott]

The huge annoyance is a lack of NETWORK PRINTING. You can't print
across the network to one! ONLY if it's within the same OS family
will it work. So if a Win98 machine tries to print to a Win98 5510,
the driver will automagically self-install. But nothing can make a
WinXP machine print to a Win98-served machine, or vice-versa;
likewise no Linux-Windows network printing. (I haven't tried
Linux-Linux.) No support for print servers, of course. Yuk. I
might not have bought one if I had known; I have to keep my very old
Epson alive because of it.

I just discovered this too. My old Lexmark Z51 recently died. It printed
from my wireless notebook just fine. My notebook has WinXP Pro, and my old
desktop PC is running Win 98 (where the Lexmark was attached).

I installed the 5510 printer on the desktop. Then installed the driver on
the laptop. Sometimes it prints from the notebook, but it is extremely slow,
like 2-3 minutes per page, then other times it just hangs. Also, every time
I boot up my notebook, the printer driver reinstalls itself which requires
about 5 minutes. I also noticed that my Logitech USB wireless mouse is now
acting up. About half the time when you click the left button it sends a
double-click and sometimes no click. I suspect this is due to the several
USB drivers that were installed when I installed the printer. The mouse
started acting up about the same time that I installed the printer.

When I looked on the HP web site for updated drivers, I found that the
driver information notes said they didn't support network printing. This was
the first and only place I saw this information. It is not on the printer
box, or in the manual, nor is listed under the specifications for the
printer on HP's website.

Actually, I like the printer itself, but I am very disappointed as I MUST
have wireless printing. I am also very disappointed that it has taken me
this much work to find out that it doesn't support network printing.

I emailed customer support, well actually the online email form to customer
support errors out with a "page not found error," so I emailed the webmaster
and they forwarded my message. I just received confirmation that the 5510
does not support network printing. Unfortunately for me, it is past the 15
day return limit of Office Depot where I purchased it, or I would return it.
I am going to try to get HP to take it back.

This is the first HP printer I have purchased in the twenty some years I
have been using PC's. It may be my last.

I am a professional programmer, I pity the poor novice who has to deal with
this kind of thing.

James

 

[Bill Martin]

The huge annoyance is a lack of NETWORK PRINTING....

I just discovered this too. My old Lexmark Z51 recently died....

I presume this is not a function of the printer hardware itself which doesn't
know anything about networks anyhow, but rather of how they've chosen to
write the driver. This begs the question of whether all of HPs printers now
have this same problem, using the same driver, or is it just the 5510.

Does anyone know?

Bill -- (Remove KILLSPAM from my address to use it)