HP laptop broken touchpad

Discussion in 'Hardware' started by Maggimay, Mar 20, 2017.

  1. Maggimay

    Maggimay

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    Hi Everyone
    I am hoping someone will be able to help with a problem I have with my 6 month old HP 250 G4 laptop. I inadvertently spat a small amount of coffee over the laptop (I thought I had a bee in my mouth!) and since then the left button on the touchpad doesn't work. It moves but doesn't seem to be making contact with whatever is underneath. It will occasionally work if I press down very hard and wiggle it about but otherwise nothing. The right button is working OK. I have tried in vain to find any replacement parts let alone a touchpad but to be honest I'm not sure what part I need or if it is more of a clean up problem. Any help and advice would be greatly appreciated.
    Thanks
     
    Maggimay, Mar 20, 2017
    #1
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  2. Maggimay

    TriplexDread

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    If it is very clean on the outside you may always try a warranty return?
    Alternatively home insurance claim?

    Usually Touchpads even if you find a spare are a complete pain to remove and replace
     
    TriplexDread, Mar 21, 2017
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  3. Maggimay

    EvanDavis Silly Fool

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    Similar happened with my Acer laptop. I looked for a new touchpad but couldn't find one. Took it to PC World and they had a look and charged me £35
    Repair guy said it was sugar that had dried around a contact point and all he did was clean it. Problem solved.

    As TXD says touchpads are a pain to remove and doing it yourself might void your warranty.
     
    EvanDavis, Mar 21, 2017
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    bootneck02 and TriplexDread like this.
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