HP Deskjet 820 Cse

  • Thread starter Thread starter Kristinmerri
  • Start date Start date
K

Kristinmerri

Hello everyone... i've reinstalled the drivers but am unable to print in
shades of grey. The test page is fine and I've cleanded the heads. WinXP Pro
is my OS... this happens in Word, Publisher and Excel. Any suggestions?

KM
 
Kristinmerri said:
Hello everyone... i've reinstalled the drivers but am unable to print in
shades of grey. The test page is fine and I've cleanded the heads. WinXP Pro
is my OS... this happens in Word, Publisher and Excel. Any suggestions?

KM
Click to expand...

Are your default printer preferences set to "black & white"?

START -> settings -> control panel -> printers -> Deskjet 820

Then select "printer" menu, "printing preferences...", "paper/quality"
tab, choose "color".

M
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Windows 2000: Printing from DOS Application to HP Deskjet 820 CSe 1
HP DeskJet Printer Test is fine; but.. 4
HP 820 CSE 1
HP Deskjet 3550 not printing 1
hp deskjet 840c strange bands 8
HP DesignJet 130NR Printing fails both color calibration & head alignment...printouts are fine, exce 0
HP 855C won't print out of Word or Notepad anymore, but Excel works fine - HELP!!! 2
DeskJet 970 no color! 3

Back
Top