HP Deskjet 6980 Problem

[Dave C.]

I have an HP 6980 connected to my Dell p4, with WinXP. It is direct wired
and to a USB port.

All the printing functions work very well with no printing problems or
communications errors.

But when I go to the HP Solution>Settings>Status, I get the error message
that the "Printer is disconnected" and no functions in the Tool Box work
either.

Apparently, in the "HP Solutions enter" mode, it thinks the printer is
disconnected.

I am guessing it is something with my system and not the printer. I have
uninstalled and installed the software and have done the various printer
resets.

Any ideas here would be appreciated.

Dave C.

 

[Dave C.]

I have an HP 6980 connected to my Dell p4, with WinXP. It is direct wired
and to a USB port.

All the printing functions work very well with no printing problems or
communications errors.

But when I go to the HP Solution>Settings>Status, I get the error message
that the "Printer is disconnected" and no functions in the Tool Box work
either.

Apparently, in the "HP Solutions enter" mode, it thinks the printer is
disconnected.

I am guessing it is something with my system and not the printer. I have
uninstalled and installed the software and have done the various printer
resets.

Any ideas here would be appreciated.

Dave C.

More specifically, hwo can I do a cartridge alignment from the printer
button cluster directly and not through the computer?

Dave C.

 

[Bob Headrick]

More specifically, hwo can I do a cartridge alignment from the printer
button cluster directly and not through the computer?

Turn on the printer. Press and hold the power button, then press the
formfeed button three times, then release the power button. This should run
the automatic alignment sequence.

Regards,
Bob Headrick, MS MVP Printing/imaging

 

[Dave C.]

Turn on the printer. Press and hold the power button, then press the
formfeed button three times, then release the power button. This should
run the automatic alignment sequence.

Regards,
Bob Headrick, MS MVP Printing/imaging

Thanks, Bob, grateful for your advice because I use it for printing photos
and flyers.......does a nice job.

Dave C.

 

[Dave C.]

Dave C.

Carrying this one step further, is there a way to do cartridge cleaning from
the HP 6980 printer buttons and not through the computer?

(I'm still trying to figure out why my system does not acknowledge the "HP
Solution Center.")

Dave C.

 

[Bob Headrick]

Carrying this one step further, is there a way to do cartridge cleaning from
the HP 6980 printer buttons and not through the computer?

Same sequence, but press the X button twice. For a more thorough
cleaning press the X button twice then the formfeed button once (or for
an even more thorough cleaning, twice). It should be very rare that you
will need to run a cleaning cycle, and running unnecessary cleaning
cycles will result in unnecessary ink use and can shorten the life of
the printer. For completeness I am including a recent post from Andrew
Rossmann which includes other possibly useful sequences.

Regards,
Bob Headrick, MS MVP Printing/Imaging

From: "Andrew Rossmann" <andysnewsreply@no_junk.comcast.net>
Sent: Thursday, September 20, 2007 1:50 PM
Newsgroups: comp.periphs.printers
Subject: Re: HP 970c remaining ink printout

[This followup was posted to comp.periphs.printers and a copy was sent
to the cited author.]

I'd like to know if there's any way to have this printer print out the
ink remaining in its two cartridges by using its front panel buttons
instead of having to install its software and get this information from
the attached computer. And, of course, what's the button sequence to get
the result.

Test pages
Press and hold POWER.
Press "X" (Cancel Print) the specified number of times
Press RESUME/FF the specified number of times.
Release POWER
X RESUME/FF Results
0 1 Flower picture (head first)
0 3 Alignment (calibration page)
0 4 P/C, Page count (diagnostic page)
0 7 Paper-indent-exactness?
0 8 Infinite "H" test
1 1 P/C, Page count, Paper-sizing-dates
1 2 ROM-Dump, P/C, Alignment-dates
2 0 Pen recovery diagnostic test: light
cartridge cleaning
2 1 Pen recovery diagnostic test:
Intermediate cleaning
2 2 Pen recovery diagnostic test: Intensive
cleaning
3 0 Duplex test
3 1 Duplex test on 970Cxi
3 1 Flower picture continued
4 1 Cartridges identification-dates / filler
situation
8 4 Nozzle pattern test

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross

No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.13.36/1041 - Release Date:
10/1/2007 10:20 AM

 

[Dave C.]

Carrying this one step further, is there a way to do cartridge cleaning
from
the HP 6980 printer buttons and not through the computer?

Same sequence, but press the X button twice. For a more thorough cleaning
press the X button twice then the formfeed button once (or for an even
more thorough cleaning, twice). It should be very rare that you will need
to run a cleaning cycle, and running unnecessary cleaning cycles will
result in unnecessary ink use and can shorten the life of the printer.
For completeness I am including a recent post from Andrew Rossmann which
includes other possibly useful sequences.

Regards,
Bob Headrick, MS MVP Printing/Imaging

From: "Andrew Rossmann" <andysnewsreply@no_junk.comcast.net>
Sent: Thursday, September 20, 2007 1:50 PM
Newsgroups: comp.periphs.printers
Subject: Re: HP 970c remaining ink printout

[This followup was posted to comp.periphs.printers and a copy was sent
to the cited author.]

I'd like to know if there's any way to have this printer print out the
ink remaining in its two cartridges by using its front panel buttons
instead of having to install its software and get this information from
the attached computer. And, of course, what's the button sequence to get
the result.

Test pages
Press and hold POWER.
Press "X" (Cancel Print) the specified number of times
Press RESUME/FF the specified number of times.
Release POWER
X RESUME/FF Results
0 1 Flower picture (head first)
0 3 Alignment (calibration page)
0 4 P/C, Page count (diagnostic page)
0 7 Paper-indent-exactness?
0 8 Infinite "H" test
1 1 P/C, Page count, Paper-sizing-dates
1 2 ROM-Dump, P/C, Alignment-dates
2 0 Pen recovery diagnostic test: light
cartridge cleaning
2 1 Pen recovery diagnostic test:
Intermediate cleaning
2 2 Pen recovery diagnostic test: Intensive
cleaning
3 0 Duplex test
3 1 Duplex test on 970Cxi
3 1 Flower picture continued
4 1 Cartridges identification-dates / filler
situation
8 4 Nozzle pattern test

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross

Again, thanks for this information. Very useful for me and others too.

Regards, Dave C.