HP 960C printer not installing on XP

[Guest]

I have tried to install an HP 960C printer onto a computer that I just reimaged with XP. It will recognized the new hardware but will not install it without a driver. I have downloaded the latest driver for the printer from hp and the driver will not install. I get a "Printer Driver was not installed. Operation could not be completed error. What action do I need to take to set up my printer correctly?

 

[Cari \(MS MVP\)]

Are you logged on as an Administrator?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

I have tried to install an HP 960C printer onto a computer that I just

reimaged with XP. It will recognized the new hardware but will not install
it without a driver. I have downloaded the latest driver for the printer
from hp and the driver will not install. I get a "Printer Driver was not
installed. Operation could not be completed error. What action do I need
to take to set up my printer correctly?

 

[Guest]

I am logged in as an administrator.

 

[Thomas Ferguson]

You have two choices in installing the 960C printer. You can use the driver
on the Windows XP distribution CD or the driver from the HP web site. For
either, start by deleting any driver that might now be installed for the
printer. Next, read the instructions.
http://h10025.www1.hp.com/ewfrf/wc/...6&lang=en&lc=en&cc=us&dlc=en&docname=bpd09187

If you go with the HP driver from the web site, make sure it is the driver
for use with XP that you download.

Let us know.

Tom
MSMVP-DTS

 

[Guest]

I have tried both options and recieve the same message for both, "Printer driver was not installed. Operation could not be completed."