HP 4250tn

Z

Zeepowlee

Hi all

I am experiencing troubles with this printer.
It is a network printer.
About every day, when a many pages print job runs,
it starts printing garbage characters in the 1st line of each page,
leaving blank the rest of the page.
A temporary solution: I reinstall the driver. This way, it keeps printing
good for a while,
then it starts again.
So far I haven't seen any relation between the moment it starts printing
garbage and the application used to run the last print job. It can happen
printing spreadsheet as well as printing acrobat.

Thank you for your help
 
F

Fred McKenzie

"Zeepowlee" said:
About every day, when a many pages print job runs,
it starts printing garbage characters in the 1st line of each page,
leaving blank the rest of the page.

Zeepowlee-

Are you using PostScript or HP's PCL? I've read here that Windows
machines work more reliably with PCL.

In the printer setup, the choice of PS, PCL and Automatic is often set to
Automatic to support both. You might check to see if changing that
setting will solve your problem.

Fred
 
W

Warren Block

Zeepowlee said:
I am experiencing troubles with this printer.
It is a network printer.
About every day, when a many pages print job runs,
it starts printing garbage characters in the 1st line of each page,
leaving blank the rest of the page.

Maybe the same problem: a network LJ4350 intermittently prints jobs as
binary garbage just like this. Note that these errors are always from a
Windows driver. Network print jobs that come from non-Windows systems
never show the problem, leading me to believe that it's something to do
with the Windows driver. I don't print to these printers from Windows,
so haven't investigated more.

Try updating to the latest driver from HP, or checking the HP
knowledgebase.

If that doesn't work, it's worth trying a driver for an earlier,
compatible printer like a LJ4. Earlier drivers won't give you access to
all the features of your printer, but may be worth the tradeoff.

Finally, you could try changing the network printer "port" on the
Windows system from using the default port 9100 protocol to using
lpr/lpd.
 
M

me

Zeepowlee said:
Hi all

I am experiencing troubles with this printer.
It is a network printer.
About every day, when a many pages print job runs,
it starts printing garbage characters in the 1st line of each page,
leaving blank the rest of the page.
A temporary solution: I reinstall the driver. This way, it keeps printing
good for a while,
then it starts again.
So far I haven't seen any relation between the moment it starts printing
garbage and the application used to run the last print job. It can happen
printing spreadsheet as well as printing acrobat.
You say it happens with many page print jobs, this suggests to me either
the computer or the printer are running out of memory to process the
job.
 
Z

Zeepowlee

Fred McKenzie said:
Zeepowlee-

Are you using PostScript or HP's PCL? I've read here that Windows
machines work more reliably with PCL.

In the printer setup, the choice of PS, PCL and Automatic is often set to
Automatic to support both. You might check to see if changing that
setting will solve your problem.

Fred

From the security settings I see:
File System Access:
- PJL: Enabled
- PML: Enabled
- NFS: Enabled
- Postscript: Enabled

I don't see PCL anywhere. Should I disable Postscript?


THX
 
W

Warren Block

Zeepowlee said:
From the security settings I see:
File System Access:
- PJL: Enabled
- PML: Enabled
- NFS: Enabled
- Postscript: Enabled

I don't see PCL anywhere. Should I disable Postscript?

No. On Windows, there is a PCL driver and a PostScript driver. You
install one or the other.

FWIW, the only problem I've experienced with sending PostScript from
Windows is in setting the driver to send copies of TrueType fonts along
with the job.
 
Z

Zeepowlee

Warren Block said:
No. On Windows, there is a PCL driver and a PostScript driver. You
install one or the other.

FWIW, the only problem I've experienced with sending PostScript from
Windows is in setting the driver to send copies of TrueType fonts along
with the job.


I doubt the problem comes from the printer configuration...
Printing from another client works perfect.


thanks
 

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