S
Shelly F
The 1210 printer and copier works well. I could not install the
scanner software since I keep getting an error message "a newer
version is already istalled, etc" After deleting everything that I
could find on the computer with the assistance of HP scrubber,and
after trying to install in saafe mode, I gave up and decided to
settle on the:
HP printer and scanner wizard found in Accessories.
The error message I get is " the scanner cannot be detected, make sure
that it is plugged in", etc. I changed USB ports, no difference.
Would appreciate assistance..
the computer is an HP a420n, plenty of ram and hard drive space.
Anti-Spam: Change shellyfnospam to shellyf to respond. Thanx, y'all have a nice day!
Retired to Cyberspace from Green Valley, AZ.
scanner software since I keep getting an error message "a newer
version is already istalled, etc" After deleting everything that I
could find on the computer with the assistance of HP scrubber,and
after trying to install in saafe mode, I gave up and decided to
settle on the:
HP printer and scanner wizard found in Accessories.
The error message I get is " the scanner cannot be detected, make sure
that it is plugged in", etc. I changed USB ports, no difference.
Would appreciate assistance..
the computer is an HP a420n, plenty of ram and hard drive space.
Anti-Spam: Change shellyfnospam to shellyf to respond. Thanx, y'all have a nice day!
Retired to Cyberspace from Green Valley, AZ.