How to use different return email addresses

[Paul]

I use outlook 98. I have a mailbox with three aliases. People sending
me emails can use any of the three email aliases and the email will
arrive in the same mailbox. Accessing the mailbox once will retrieve
all messages regardless of which alias was used.

If I reply to these emails though, I want the recipient to think that
the email has come from the alias that they originally used. What
outlook always seems to do is use the email address of the service
that is listed first in Tools->Services->Delivery. Is there any way
Outlook can be set up so when I reply to a given email, my email
address is automatically given as the alias which was originally used
by the sender.

I don't know is I have explained this very well but I would love to
know solution.

Thanks

 

[Ben M. Schorr - MVP]

I use outlook 98. I have a mailbox with three aliases. People sending
me emails can use any of the three email aliases and the email will
arrive in the same mailbox. Accessing the mailbox once will retrieve
all messages regardless of which alias was used.

If I reply to these emails though, I want the recipient to think that
the email has come from the alias that they originally used. What
outlook always seems to do is use the email address of the service
that is listed first in Tools->Services->Delivery. Is there any way
Outlook can be set up so when I reply to a given email, my email
address is automatically given as the alias which was originally used
by the sender.

I don't know is I have explained this very well but I would love to
know solution.

In your Internet Mail service(s) (Tools | Services?) can you set the
Reply-To address? Sorry I can't be more specific, it's been a LONG time
since I've had an Outlook 98 machine to test on.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Paul]

In your Internet Mail service(s) (Tools | Services?) can you set the
Reply-To address? Sorry I can't be more specific, it's been a LONG time
since I've had an Outlook 98 machine to test on.

Yes you can but it doesn't really help because I would have to change
this each time I wanted a different alias.

 

[Ben M. Schorr - MVP]

Yes you can but it doesn't really help because I would have to change
this each time I wanted a different alias.

Oh. You want to use different ones at different times? Then, with
Outlook 98, you'd have to go into Options and change the Reply To field on
each message.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Brian Tillman]

I use outlook 98. I have a mailbox with three aliases. People sending
me emails can use any of the three email aliases and the email will
arrive in the same mailbox. Accessing the mailbox once will retrieve
all messages regardless of which alias was used.

If I reply to these emails though, I want the recipient to think that
the email has come from the alias that they originally used. What
outlook always seems to do is use the email address of the service
that is listed first in Tools->Services->Delivery. Is there any way
Outlook can be set up so when I reply to a given email, my email
address is automatically given as the alias which was originally used
by the sender.

Not automatically. You'll need to use the Send Using option. As far as
Outlook is concerned, they were all received by the same account, since
they're aliases of each other.

 

[Brian Tillman]

In your Internet Mail service(s) (Tools | Services?) can you set the
Reply-To address?

The Reply-To address has nothing to do with the sender address of the
message. It doesn't address the OP's request at all.

 

[Paul]

Not automatically. You'll need to use the Send Using option. As far as
Outlook is concerned, they were all received by the same account, since
they're aliases of each other.

Thanks Brian. I think you understand my question which is a miracle in
itself as I don't think I explained myself very well.

Lets assume I have two aliases '(e-mail address removed) and
(e-mail address removed). People sending me emails can use either email
address and I can retrieve all the messages for either alias from the
same mailbox at my ISP in a single pass. Outlook DOES display which
alias was used by the sender by looking in the 'Inbox' under the 'To'
column. What I understand from you is that if I reply to one of these
messages, there is no way in which the alias that was used originally
is automatically given as my email address in the reply email.


I thought of setting up different 'services' in outlook for each
alias. All the parameters would be the same except the 'email address'
field. I thought maybe I could manually select which 'service' to use
for sending a particular email. I looked for the 'Send Using' option
you mentioned but can't find it in Outlook 98. There is a 'Send and
Receive' option under tools but I'm not sure how I can use this to
select which service I want to use.

 

[Russ Valentine [MVP-Outlook]]

Corp/Workgroup mode has no "Send Using" ability. It will only send from the
account list at the top of the Delivery order.

 

[Paul]

Corp/Workgroup mode has no "Send Using" ability. It will only send from the
account list at the top of the Delivery order.

Yes, I have workgroup mode. Do you know if later versions of Outlook
will allow me to do what I want to do? Maybe it's time to upgrade.

 

[Russ Valentine [MVP-Outlook]]

Indeed they do. Outlook 98 was Outlook at its lowest point. Outlook 2000 was
hardly better. Outlook 2002 is the first to provide the option to select
your sending account, but little more. Outlook 2003 is the first version
worth consideration by normal people.

However, what you are trying to achieve still mystifies me. You have several
aliases for the same account? How do you expect any email client to
distinguish among aliases? Your account is still the same.

 

[Ben M. Schorr - MVP]

The Reply-To address has nothing to do with the sender address of the
message. It doesn't address the OP's request at all.

Read the subject.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Ben M. Schorr - MVP]

The Reply-To address has nothing to do with the sender address of the
message. It doesn't address the OP's request at all.

Never mind - his subject is not the same as his question.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

 

[Brian Tillman]

Lets assume I have two aliases '(e-mail address removed) and
(e-mail address removed). People sending me emails can use either email
address and I can retrieve all the messages for either alias from the
same mailbox at my ISP in a single pass. Outlook DOES display which
alias was used by the sender by looking in the 'Inbox' under the 'To'
column.

That, however, is not the same as the account.

What I understand from you is that if I reply to one of these
messages, there is no way in which the alias that was used originally
is automatically given as my email address in the reply email.

Correct. What is used is the e-mail address of the account through which
the message was received, not the address showing in the To.

I thought of setting up different 'services' in outlook for each
alias. All the parameters would be the same except the 'email address'
field. I thought maybe I could manually select which 'service' to use
for sending a particular email.

You can set up an account (not service) for each address and then manually
choose which one to use. Since, however, both accounts actually point to
the same mailbox at the ISP, you'll have to set only one of them to do the
receiving (or you may get multiple copies of the incoming messages) and
you're back to where you were originally with all messages being received by
a single account, which will contain the default reply address.

I looked for the 'Send Using' option
you mentioned but can't find it in Outlook 98. There is a 'Send and
Receive' option under tools but I'm not sure how I can use this to
select which service I want to use.

I seem to recall that there a down-arrow just to the right of the Send
button when you define multiple accounts.

 

[Paul]

However, what you are trying to achieve still mystifies me. You have several
aliases for the same account?
Yes

How do you expect any email client to
distinguish among aliases? Your account is still the same.

Maybe I'm missing the point here but if you look at the inbox in
Outlook it has several fields 'To', 'From', 'Subject', 'Received' etc.
The 'To' field clearly shows which of my aliases was used by the
sender. When I reply, all Outlook has to do is use the information in
the 'To' field and make that the 'from' address in the email I am
sending.

 

[Paul]

That, however, is not the same as the account.


Correct. What is used is the e-mail address of the account through which
the message was received, not the address showing in the To.


You can set up an account (not service) for each address and then manually
choose which one to use. Since, however, both accounts actually point to
the same mailbox at the ISP, you'll have to set only one of them to do the
receiving (or you may get multiple copies of the incoming messages) and
you're back to where you were originally with all messages being received by
a single account, which will contain the default reply address.


I seem to recall that there a down-arrow just to the right of the Send
button when you define multiple accounts.

Thanks Brian. I guess I just can't do what I want to do.

 

[Russ Valentine [MVP-Outlook]]

Indeed. The point you are missing is that this is all the same account.
Outlook will use that account but it has no way of knowing which alias you
want to use. It will use the From field that you have configured for that
account.

 

[Brian Tillman]

Thanks Brian. I guess I just can't do what I want to do.

Only if your mail addresses on your ISP get changed to distinct mailboxes
and not aliases of each other.

 

[Guest]

in this scenario if i have exchange 2003 and outlook 2003 can i have
different reply address.?

I know in exchange there is 1 primary address which is actually the reply
address for outlook.

Is there a way around ?

regards

SK

 

[Milly Staples [MVP - Outlook]]

In the open mail message, use the options button to "have replies sent to:"
and fill in your preferred address.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, shoeb asked:

| in this scenario if i have exchange 2003 and outlook 2003 can i have
| different reply address.?
|
| I know in exchange there is 1 primary address which is actually the
| reply address for outlook.
|
| Is there a way around ?
|
| regards
|
| SK
|
| "Brian Tillman" wrote:
|
||
||| Thanks Brian. I guess I just can't do what I want to do.
||
|| Only if your mail addresses on your ISP get changed to distinct
|| mailboxes and not aliases of each other.
|| --
|| Brian Tillman