How to trick the installer?

[pre]

After several attempts to perform a successfull install of Office2003, I now
plan totally to clean the area for a new try. Again and again there is what
cannot be fixed, a configuration error in a *.ecf file which then is not
installed. Several errors showup, usually they can be corrected but I fear
there´s some other problems not yet discovered yet.

I guess there´s one or more files showing the install progress/fails which
then are repeated, but how can I know, how do I dare to clean?

Sure I´ll be happy to run a clear version as I used to before. Anyone care
for assistance?

 

[Pegasus \(MVP\)]

This group deals with Windows 2000 issues. Your best bet would
be to post your question in an Office 2003 newsgroup.

 

[pre]

At least thank you for an answer.............
Maybe you also is that clever to tell me where to find such a group. For
about a month I tried as well MS as several NG´s without any reply. I´m a
user,not a technich expert.

perian

This group deals with Windows 2000 issues. Your best bet would
be to post your question in an Office 2003 newsgroup.

 

[Pegasus \(MVP\)]

I can think of several reasons why you may not have received
a reply, e.g.
- Nobody knew the answer to your problem.
- Your Subject line was insufficiently descriptive. "Trick the
installer" does not say anything - which installer? what
happens?.
I would probably say ".ecf file problem during Office 2003
installation.
- You posted in the wrong newsgroups.

If this was my problem then I would do this:
- Repost in busy newsgroup, e.g.
* msnews.microsoft.com / microsoft.public.office.setup
(a very busy group!)
* microsoft.public.office (not very busy)
* microsoft.public.office.misc (very busy)
- Buy or borrow a small disk (2 GBytes will do!), install
a clean version of the operating system, then see if
the MS Office error still occurs.
- Lodge a call with your nearest Microsoft office. They
will charge you a small amount if the problem is specific
to your PC, and nothing if it's a Microsoft problem.

At least thank you for an answer.............
Maybe you also is that clever to tell me where to find such a group. For
about a month I tried as well MS as several NG´s without any reply. I´m a
user,not a technich expert.

perian

 

[pre]

So an so any your proposals is what I have done for the last month. Only I
never learned about an Office2003 group.

On the poor help I managed my own way out. Thanks for nothing.

perian

I can think of several reasons why you may not have received
a reply, e.g.
- Nobody knew the answer to your problem.
- Your Subject line was insufficiently descriptive. "Trick the
installer" does not say anything - which installer? what
happens?.
I would probably say ".ecf file problem during Office 2003
installation.
- You posted in the wrong newsgroups.

If this was my problem then I would do this:
- Repost in busy newsgroup, e.g.
* msnews.microsoft.com / microsoft.public.office.setup
(a very busy group!)
* microsoft.public.office (not very busy)
* microsoft.public.office.misc (very busy)
- Buy or borrow a small disk (2 GBytes will do!), install
a clean version of the operating system, then see if
the MS Office error still occurs.
- Lodge a call with your nearest Microsoft office. They
will charge you a small amount if the problem is specific
to your PC, and nothing if it's a Microsoft problem.

Office2003,

 

[Enkidu]

I can think of several reasons why you may not have received
a reply, e.g.
- Nobody knew the answer to your problem.
- Your Subject line was insufficiently descriptive. "Trick the
installer" does not say anything - which installer? what
happens?.
I would probably say ".ecf file problem during Office 2003
installation.
- You posted in the wrong newsgroups.

I think Eric Raymond's guide to asking question the smart way is a
really neat document.



Cheers,

Cliff

 

[Pegasus \(MVP\)]

Even though you posted your query in the wrong group,
I spent 10 minutes showing you how you might get
expert help. Your remark "Thanks for nothing" suggests
that I should have spent my time doing something
else.

 

[Bob I]

Not sure how you got to this newsgroup, but a search at "www.google.com"
under the groups tab might be the way a "non-technical user" could find
out. Here's hoping your future endeavors are more enlightening.