How to tell what is keeping Outlook.exe running as a process even after I close it.

[BRW]

With this situation you can open outlook without being prompted for the pst
password. Someone here helped me discover why this occurred (many thanks)
but now I need to know how to find out what is keeping it open to
permanently fix the problem.

Thanks,
Bobby

 

[Guest]

Check all the troubleshooting steps listed here to see if they help:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
Good luck!

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, BRW asked:

| With this situation you can open outlook without being prompted for
| the pst password. Someone here helped me discover why this occurred
| (many thanks) but now I need to know how to find out what is keeping
| it open to permanently fix the problem.
|
| Thanks,
| Bobby