How to stop this Dell window displaying at boot up

  • Thread starter Thread starter Don McGlynn
  • Start date Start date
D

Don McGlynn

I have a new Dell XPS 400 desktop with Windows XP that has begun to open and
display the following window at the very end of a boot up.

c:\program files\dell

How can I stop this annoyance?
Don
 
Wes,

I tried your link to the solution. Here's what I found.
The HKEY_LOCAL_MACHINE etc leading me to RUN showed no entry for DELL QUICKSET.

The HKEY_CURRENT_USER choice under RUN showed the DELLSUPPORT entry to already
have the double quotes.

What next?
Don
 
Don,

Follow the instructions here...

How to generate a startup log using MSINFO32
http://www.winxptutor.com/msinfo32.htm

And post back with the contents of the startup entries.

Copy and paste the contents of startuplog.txt.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Wes,
Where I see the DELL SUPPORT line under the HKEY_CURRENT USER....RUN, can I
just delete that entry to solve my problem of the Dell folder opening at bootup?
Or am I messing with something I shouldn't?
Don
 
OK Wes I hope this is what you're looking for ...here is the contents of my
startuplog.

System Information report written at: 08/14/06 15:04:00
System Name: DGXK0BB1
[Startup Programs]

Program Command User Name Location
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini DGXK0BB1\Don Startup
DellSupport "c:\progra~1\dellsu~1\dsagnt.exe" /startup DGXK0BB1\Don
HKU\S-1-5-21-2072646194-2793033937-2589677712-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TClockEx c:\program files\tclockex\tclockex.exe DGXK0BB1\Don
HKU\S-1-5-21-2072646194-2793033937-2589677712-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup
Digital Line Detect c:\progra~1\digita~1\dlg.exe All Users Common Startup
NkvMon.exe c:\progra~1\nikon\nkview5\nkvmon.exe All Users Common Startup
ehTray c:\windows\ehome\ehtray.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NvCplDaemon rundll32.exe c:\windows\system32\nvcpl.dll,nvstartup All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SigmatelSysTrayApp stsystra.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IAAnotif c:\program files\intel\intel matrix storage manager\iaanotif.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSPM Startup "c:\program files\common
files\installshield\updateservice\isuspm.exe" -startup All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSScheduler "c:\program files\common
files\installshield\updateservice\issch.exe" -start All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VSOCheckTask "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
OASClnt c:\program files\mcafee.com\vso\oasclnt.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCAgentExe c:\progra~1\mcafee.com\agent\mcagent.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCUpdateExe c:\progra~1\mcafee.com\agent\mcupdate.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKDetectorExe c:\progra~1\mcafee\spamki~1\mskdetct.exe /startup All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLA c:\windows\system32\dla\dlactrlw.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKAGENTEXE c:\progra~1\mcafee\spamki~1\mskagent.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VirusScan Online c:\program files\mcafee.com\vso\mcvsshld.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPFExe c:\progra~1\mcafee.com\person~1\mpftray.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SunJavaUpdateSched c:\program files\java\jre1.5.0_07\bin\jusched.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLCDCATS rundll32
c:\windows\system32\spool\drivers\w32x86\3\dlcdtime.dll,_rundllentry@16 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
dlcdmon.exe "c:\program files\dell photo aio printer 944\dlcdmon.exe" All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer 944\memcard.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MMTray "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe" All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPSExe c:\progra~1\mcafee.com\mps\mscifapp.exe /embedding All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
 
Mein Gott! You have a lot of crap starting.

Get rid of this...
DellSupport "c:\progra~1\dellsu~1\dsagnt.exe" /startup DGXK0BB1\Don
http://www.bleepingcomputer.com/startups/DSAgnt.exe-11581.html

ehTray c:\windows\ehome\ehtray.exe
Are you running MCE? Windows Media Center Edition?

Get rid of this...
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NvCplDaemon rundll32.exe c:\windows\system32\nvcpl.dll,nvstartup

No NVidia crap needs to run.

This may be a culprit. Get rid of it or add the double quotes.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe

DMXLauncher.exe is part of Dell's Media Experience software, which enables
you to manage and play music and digital video files. This is a
non-essential program. Disabling or enabling it is down to your preference.

There a lot more startup items that you probably do not need. Google the
somename.exe to find out what they are.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Don McGlynn said:
OK Wes I hope this is what you're looking for ...here is the contents of
my startuplog.

System Information report written at: 08/14/06 15:04:00
System Name: DGXK0BB1
[Startup Programs]

Program Command User Name Location
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini DGXK0BB1\Don Startup
DellSupport "c:\progra~1\dellsu~1\dsagnt.exe" /startup DGXK0BB1\Don
HKU\S-1-5-21-2072646194-2793033937-2589677712-1005\SOFTWARE\Microsoft\Window
s\CurrentVersion\Run
TClockEx c:\program files\tclockex\tclockex.exe DGXK0BB1\Don
HKU\S-1-5-21-2072646194-2793033937-2589677712-1005\SOFTWARE\Microsoft\Window
s\CurrentVersion\Run
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup
Digital Line Detect c:\progra~1\digita~1\dlg.exe All Users Common Startup
NkvMon.exe c:\progra~1\nikon\nkview5\nkvmon.exe All Users Common Startup
ehTray c:\windows\ehome\ehtray.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NvCplDaemon rundll32.exe c:\windows\system32\nvcpl.dll,nvstartup All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SigmatelSysTrayApp stsystra.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IAAnotif c:\program files\intel\intel matrix storage manager\iaanotif.exe
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSPM Startup "c:\program files\common
files\installshield\updateservice\isuspm.exe" -startup All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSScheduler "c:\program files\common
files\installshield\updateservice\issch.exe" -start All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VSOCheckTask "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
OASClnt c:\program files\mcafee.com\vso\oasclnt.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCAgentExe c:\progra~1\mcafee.com\agent\mcagent.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCUpdateExe c:\progra~1\mcafee.com\agent\mcupdate.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKDetectorExe c:\progra~1\mcafee\spamki~1\mskdetct.exe /startup All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLA c:\windows\system32\dla\dlactrlw.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKAGENTEXE c:\progra~1\mcafee\spamki~1\mskagent.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VirusScan Online c:\program files\mcafee.com\vso\mcvsshld.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPFExe c:\progra~1\mcafee.com\person~1\mpftray.exe All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SunJavaUpdateSched c:\program files\java\jre1.5.0_07\bin\jusched.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLCDCATS rundll32
c:\windows\system32\spool\drivers\w32x86\3\dlcdtime.dll,_rundllentry@16
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
dlcdmon.exe "c:\program files\dell photo aio printer 944\dlcdmon.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer 944\memcard.exe
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MMTray "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPSExe c:\progra~1\mcafee.com\mps\mscifapp.exe /embedding All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Wesley Vogel said:
Don,

Follow the instructions here...

How to generate a startup log using MSINFO32
http://www.winxptutor.com/msinfo32.htm

And post back with the contents of the startup entries.

Copy and paste the contents of startuplog.txt.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
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