How to stop Inbox Messages from automatically collpasing in group

[steviegee]

The messages in my Inbox are grouped by 'Message Class', with one type called
'Message', another 'Undelivered Messages'. These groups are automatically
collpased every time I leave and return to Inbox. I have tried removing by
clicking and unchecking View>Arrange By>Show In Groups, but every time I
leave Inbox and return later, this option is automatically checked off again
and the Messages are again collapsed by Class. That means that I have to
expand Class EVERY time I return to Inbox!!
Any ideas how to correct this?
Much appreciated,
Stevie Gee

 

[Judy Gleeson \(MVP Outlook\)]

try running the command line switch to reset views.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot

 

[steviegee]

try running the command line switch to reset views.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot



Thanks so much for taking time to reply. I tried what I think you suggested to no avail. I also have tried View>Arrange By> Customize > Group By > Aurtomatically Group according to arrangement (uncheck this box).

Then when I leave Inbox and return again, and go thru same flow chart, this
check box has been checked off again!!!!
?????
Thanks again.

 

[Judy Gleeson \(MVP Outlook\)]

then quite likely your profile is corrupt and you need a new one.


--
Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot

 

[steviegee]

then quite likely your profile is corrupt and you need a new one.


--
Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot

Thanks yet again.

What does it mean to have a 'corrupt profile', and how do I get a new one?
Steve

 

[Judy Gleeson \(MVP Outlook\)]

try this link - a few seconds on Google and you too would find it BTW. I
typed "new outlook profile"

http://www.outlook-tips.net/howto/profile.htm

--
Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook here:
www.judygleeson.com/articles.aspx
Canberra, Australia

"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot