How to retreive mails deleted by shift + delete?

R

rajpreetsidhu

Greetings,

I am using Microsoft Outlook 2000, and have acidently deleted some of
my important mails from my inbox, (not my pst folder), using Shift +
delete. As I work on a remote server, so we donot have "RUN" also to
use the usual steps of recovery of permanently deleted mails.

Can someone please help?Quick response will be appreciated.

TIA
 
F

F. H. Muffman

I am using Microsoft Outlook 2000, and have acidently deleted some of
my important mails from my inbox, (not my pst folder), using Shift +
delete. As I work on a remote server, so we donot have "RUN" also to
use the usual steps of recovery of permanently deleted mails.

Can someone please help?Quick response will be appreciated.


Assuming your server is Exchange, ask the administrator to restore your
mailbox to the most recent backup from before your message deletion. If it
so happens that the messages were recieved after that backup, well, you can
always ask whoever sent the messages to resend them.
 
B

Brian Tillman

I am using Microsoft Outlook 2000, and have acidently deleted some of
my important mails from my inbox, (not my pst folder), using Shift +
delete.

By saying "from my inbox, (not my pst folder)", you imply to me that your
Inbox is in an Exchange mailbox. Otherwise, your Inbox IS in a PST. You'll
have to describe your account type(s) more clearly for a definitive answer.
Include in the reply the mode you're using (Internet Mail Only or
Corporate/Workgroup). The second line of Help>About will give you this
information.
As I work on a remote server, so we donot have "RUN" also to
use the usual steps of recovery of permanently deleted mails.

You can't accidentally use Shift with Delete. You must have deliberately
held the Shift key when you deleted the items. Next time, don't hold the
Shift key. You're safest when you allow messages to filter through the
Deleted Items folder. It will prevent this type of "accident". You have
PERMANENTLY deleted the items and, unless you use an Exchange server and
have Tools>Recover Deleted Items available, you are probably out of luck.
If you are using a PST, then you're only chance is described here:
http://www.howto-outlook.com/howto/restoredeleteditemsfromanoutlookpst.htm .
Otherwise, you can recover the messages from your backups. You do make
backups of your Outlook data, don't you?
 
V

Vanguard

I am using Microsoft Outlook 2000, and have acidently deleted some of
my important mails from my inbox, (not my pst folder), using Shift +
delete. As I work on a remote server, so we donot have "RUN" also to
use the usual steps of recovery of permanently deleted mails.


How does anyone accidentally delete anything? You mistakeningly deleted
them but your action was deliberate. There is a reason why it is called
a PERMANENT delete, plus you not only had to do the deletion but you had
to hold down the Shift key. I suppose Microsoft could've required a key
combination requiring 10 fingers and your nose but no such deletion
could be construed as accidental.

There are 2 ways to permanently delete e-mails in Outlook. One is the
Shift+Del that you mentioned. The other is to delete items from the
'Deleted Items' folder (items there haven't been actually deleted but
merely moved to that folder).

If using Exchange as your mail server, somewhere in the menus is an
option to recover deleted e-mails. If that doesn't work, you will need
to contact your Exchange admin to have your mailbox restored from the
backups.

If using a PST file as your local message store, you will need to use
DBXpress or DBXtract (Google for them) to yank out the delete-marked
items in the PST file. When you permanently delete an item, it is
merely marked with a status of "Delete" in the database (PST file). It
physically still resides in the database until you or Outlook compacts
it. Delete-marked items are hidden from your view in Outlook but they
still physically exist in the PST file until that file gets compacted.
If the PST file has not yet been compacted, use the tools mentioned to
yank them out.

If you are using a PST file as the local message store and if that file
has already been compacted then the delete-marked items have been
physically purged from that file. They're gone from that file and you
won't ever get them out of that PST file. Then you will need to restore
the .pst file from your routine backups. If you don't do backups, you
have deemed your data as unimportant. Backups are ALWAYS required if
your data is important and cannot be replaced using other means.
 
F

F. H. Muffman

Vanguard said:
How does anyone accidentally delete anything? You mistakeningly deleted
them but your action was deliberate.

My friends say I'm a semantic b*stard, but even I am not going to quibble
the use of 'accidental' and 'mistaken'.
There is a reason why it is called a PERMANENT delete, plus you not only
had to do the deletion but you had to hold down the Shift key. I suppose
Microsoft could've required a key combination requiring 10 fingers and
your nose but no such deletion could be construed as accidental.

Except that in Exchange 2007/Outlook 2007 combo they actually *have*
provided a way to restore shift-deleted items. So, obviously, Microsoft
recognized that sometimes, yes, people accidentally delete mail, even
permanently.

Not to mention that I've had my shift key get stuck on *many* occasions.
 
V

Vanguard

in message
Except that in Exchange 2007/Outlook 2007 combo they actually *have*
provided a way to restore shift-deleted items. So, obviously,
Microsoft recognized that sometimes, yes, people accidentally delete
mail, even permanently.


When using Exchange as the mail server, the "Recover Deleted Items"
feature has been available since Outlook 2000 (corporate mode) but is
also tied to the version of Exchange (I think v5.5 was required). See
http://support.microsoft.com/kb/195794/en-us.
 
F

F. H. Muffman

Vanguard said:
When using Exchange as the mail server, the "Recover Deleted Items"
feature has been available since Outlook 2000 (corporate mode) but is also
tied to the version of Exchange (I think v5.5 was required). See
http://support.microsoft.com/kb/195794/en-us.


Except for the fact that the recover deleted items never worked (without a
registry hack) on any folder but the Deleted Items folder.

In 2007, it does not require a registry hack.
 
F

F. H. Muffman

yutao said:
I suggest you use EASEUS Data Recovery Wizard to recover files.

Download demo version: http://www.easeus.com/download.htm

You can use "AdvancedRecovery" to scan your corrupted drive. After the
scan is complete, the lost file will be displayed in Data Recovery
Wizard, you can select them and recover them.
NOTICE: never install in on the harddisk you want to recover.


Of course, since the email isn't a seperate file on the hard drive, this is
useless.
 
V

Vanguard

in message
...

Except for the fact that the recover deleted items never worked
(without a registry hack) on any folder but the Deleted Items folder.

In 2007, it does not require a registry hack.

For those that would like proof of what Muffman said, the registry hack
he mentioned but didn't identify is:

http://support.microsoft.com/kb/178630

The "Recover Selected Items" feature was originally designed to work on
items deleted from the 'Deleted Items' folder, not for hard deletes in
other folders. The hack extended the functionality to include hard
deletes from other folders.

It is not required that it be applied to the user's host to get Outlook
to work on all folders regarding hard deletes. As Muffman pointed out
before, you could ask the admin to do the recovery because the Exchange
admin in maintaining the server should've already known about this
update and applied the registry edit to his own host so he could do the
recovery upon request for someone else's mailbox. However, the registry
hack could be pushed to the users' hosts so they could do their own
recovery. Depended entirely on where the admin wanted to focus control
for recovery of hard deleted items.

Hopefully Exchange 2007 has not removed the ability of the admin to
decide who has control over recovery of deleted items. Since this
newsgroup is for Outlook while Exchange has its own newsgroups, and
because the OP didn't look like an Exchange admin, it didn't seem
appropriate to discuss what are the duties of the admin in maintaining
and updating the Exchange server.
 
V

Vanguard

in message
I suggest you use EASEUS Data Recovery Wizard to recover files.

Download demo version: http://www.easeus.com/download.htm

You can use "AdvancedRecovery" to scan your corrupted drive. After the
scan is complete, the lost file will be displayed in Data Recovery
Wizard, you can select them and recover them.
NOTICE: never install in on the harddisk you want to recover.


The problem wasn't with a corrupted drive or of access to the .pst file
(or mailbox on Exchange). The problem was getting at the delete-marked
records in the PST file or of unmarking them in the Exchange mailbox
either of which are accessible to the user.

If the user couldn't get to the .pst file then the problem would not
have been with recovering just the hard deleted items in that file.
Instead the problem would be the OP couldn't access ANY of their old
e-mails whether deleted or not.
 

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