How to remove dead menu entries in MSOffice ?

[Gerd Pohlmann]

Some weeks after the installation of MSOffice 2003 (under Win2000+SP4) I installed for a test period
a personal translation software from Linguatec. This translation software
creates a menu entry "PT" in MSWord (and other MSOffice products).

Unfortuantely the Liguatec Personal translator cannot be uninstalled properly.

During de-installation it tells me something like:

"C:\WINNT\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications.
Choose 'Close' to terminate the application"

No wonder that the support of Linguatec is as bad as their product.
So I could not get any help from them.

When I delete the Translation product manually the menu entries in MSWord remain.
When I open a doc MSWord tells me:

could not find ptapi.dll
or during exit:
Should PTWord.dot be saved?

I want to get rid of this crap. How can I completely remove all (Basic?) references from
MSWord/MSOffice to this Translation software?

Gerd

 

[Wesley Vogel]

Look in

C:\Documents and Settings\Your Name Here\Application
Data\Microsoft\Word\STARTUP
and
C:\Program Files\Microsoft Office\Office11\Startup

for anything related to Liguatec, ptapi.dll or anything else that you do not
want and delete it.

Seems to be an epidemic lately....

This can be caused by a trojan.

Get rid of the trojan.

Update your antivirus software and run a full system scan.

Copy the autoexec.nt file from C:\Windows\Repair to C:\Windows\System32.
And set Attributes for autoexec.nt to Read-only.

Read-only
[[Specifies whether this file is read-only, which means that it cannot be
changed or accidentally deleted.]]

1. Right click the file.
2. Properties.
3. Select: Read-only.
4. Click: Apply.
5. Click: OK.

16-bit MS-DOS Subsystem error while installing or running a DOS application
http://windowsxp.mvps.org/16bit.htm

MS-DOS or 16-bit Windows-based program Error Message
http://www.kellys-korner-xp.com/xp_m.htm#16bit

Error message when you install or start an MS-DOS or 16-bit Windows-based
program
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In