How to reinstall Vista from Recovery Drive


G

Geminineil

Hi, I have the problem with Vista where Updates are downloaded but then will
not install etc. I do NOT have a Vista CD as Vista was preinstalled on a Dell
540 Desktop. I do have the OEM number as shown in system files. I want to be
able to reinstall Vista and hope that will fix the problem - but I don't want
to have to reinstall any programs or lose any files already on the computer.
Can anyone advise how to re-install Vista from the Recovery Drive or
elesehwre on my computer?
Thanks. Neil
 
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P

PvdG42

Geminineil said:
Hi, I have the problem with Vista where Updates are downloaded but then
will
not install etc. I do NOT have a Vista CD as Vista was preinstalled on a
Dell
540 Desktop. I do have the OEM number as shown in system files. I want to
be
able to reinstall Vista and hope that will fix the problem - but I don't
want
to have to reinstall any programs or lose any files already on the
computer.
Can anyone advise how to re-install Vista from the Recovery Drive or
elesehwre on my computer?
Thanks. Neil
Have you tried contacting Dell tech support? If you've lost your
instructions for restoring from your recovery drive, they should be able to
help you.
 
G

Geminineil

Hi, I have tried contacting DELL Support and to date they have been next to
useless. Speaking to someone in some far off country who can barely speak
English.. to be told on three seperate days... we have technical problems and
cannot help - phone back... they also offer website technical help "but not
available in your area" ... like the UK is some outlandish place...

very frustrated...
 
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T

TheDuck

The restore partition will restore the computer to the way it came from the
factory. You will lose all programs you installed, all data, and all
updates. In other words it formats the hard drive and installs the preload.
 

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