Hi, George.
Careful!!
Yes i've got SP2 as it is brand knew CD from Dell.
Is this a FULL WinXP CD-ROM? Often, OEMs supply only a "recovery disk",
which is NOT a FULL WinXP CD-ROM. When you run this recovery disk, it
restores your computer to "factory fresh" condition - which means it wipes
out ALL the programs and data that you have added since you got the machine!
:>( And you've said that is NOT what you want.
The first line of your original post said, "I have got the full installation
disc of XP...", and you didn't mention Dell until later, so I assumed you
had a retail WinXP CD-ROM. Be sure to check with Dell before you assume
that your CD is suitable for doing an in-place upgrade. You might want to
check with other Dell users at this Usenet newsgroup: alt.sys.pc-clone.dell
As I said, I haven't used AVG, so I really can't guess about your hang
problem. But, as I said, any time you interrupt any program, you don't give
it a chance to "put away its toys" and clean up after itself, so a hang is
one of the possible results. You could use Task Manager (Ctrl+Alt+Del) to
see what it can tell you about the program and about your system state. But
that's a different problem than the one mentioned in your Subject line, so I
suggest you start a New thread on that subject. In that post, be sure to
define "hang" in this case: Does the keyboard still work? The mouse? How
long have you waited to be sure it's not just busy? Exactly what steps led
up to the hang? Remember that you can see your computer, but we can't. All
we know about it is what you tell us.
RC