How to change password?

[Guest]

Hi all,

Have got a remote user (interstate) who had just changed his password but
had forgotten what his new password was and now could not get into his
laptop. Thing is, the user connects to the network via a VPN client. So my
dilema is that even if I reset the password on the AD, since he cannot even
get into his laptop and connect via the VPN client, the stored credentials on
his laptop will not get changed. My question is, how the heck can I change
the password then?

Any ideas?

-Bowen

 

[Doug Knox MS-MVP]

Since the user has to establish a VPN connection first, you should be able to change their password at the domain level and tell them what you set it to. After their VPN connection is established, they would use the password you assigned. You should also be able to set it to require them to change it at the first logon.

 

[Ivor Jones]

Hi all,

Have got a remote user (interstate) who had just changed
his password but had forgotten what his new password was
and now could not get into his laptop. Thing is, the user
connects to the network via a VPN client. So my dilema is
that even if I reset the password on the AD, since he
cannot even get into his laptop and connect via the VPN
client, the stored credentials on his laptop will not get
changed. My question is, how the heck can I change the
password then?

Any ideas?

-Bowen

Why is it that people are always forgetting passwords..? I probably have
somewhere around a dozen of them and I don't have any problems.

Ivor

 

[Guest]

Why is it that people are always forgetting passwords..? I probably have
somewhere around a dozen of them and I don't have any problems.

Ivor

Maybe because Windows keeps forcing them to change their password? ;-)))

 

[Lanwench [MVP - Exchange]]

In

Maybe because Windows keeps forcing them to change their password?
;-)))

Windows doesn't do that. Mean sysadmins like me, do that. And I bet I have
more passwords than nearly any of my users! <g>

 

[Steven L Umbach]

Since the user can not even logon to his laptop or logon via dialup
connection [if that option shows at logon screen] you would have to give him
access to the password for a local user account to logon to. Hopefully that
user account will show the VPN connection as he could then use that to
access the domain over the VPN with the credentials you provide. If the VPN
connection does not exist for the user account he would need to logon as a
local administrator to create it. To change cached credentials on a computer
where the cached credentials are not known the user would need to logon to
the domain local network with the new password.

Steve

 

[Guest]

Thanks for the comments guys. But the thing is, even if the user is able to
use a local admin account to get into the laptop and is able to connect to
the VPN with the new password, will he then be able to log back into the
laptop using the new password? I was thinking that for his new password to
replicate to his domain logon in his laptop, he should be logged on as that
user not as a local user? (hopefully I didn't confuse you all...=P)

Since the user can not even logon to his laptop or logon via dialup
connection [if that option shows at logon screen] you would have to give him
access to the password for a local user account to logon to. Hopefully that
user account will show the VPN connection as he could then use that to
access the domain over the VPN with the credentials you provide. If the VPN
connection does not exist for the user account he would need to logon as a
local administrator to create it. To change cached credentials on a computer
where the cached credentials are not known the user would need to logon to
the domain local network with the new password.

Steve

Hi all,

Have got a remote user (interstate) who had just changed his password but
had forgotten what his new password was and now could not get into his
laptop. Thing is, the user connects to the network via a VPN client. So my
dilema is that even if I reset the password on the AD, since he cannot
even
get into his laptop and connect via the VPN client, the stored credentials
on
his laptop will not get changed. My question is, how the heck can I change
the password then?

Any ideas?

-Bowen

 

[Steven L Umbach]

No he will not be able to logon with cached credentials unless he knows the
original password or the cached credentials are updated when the computer is
connected to a network that has the domain controller so he can then logon
to the domain with a new domain password. I was suggesting a way that could
still allow him access to the domain through the VPN not being able to logon
with his cached credentials which may be better than no access at all.

Steve

Thanks for the comments guys. But the thing is, even if the user is able
to
use a local admin account to get into the laptop and is able to connect to
the VPN with the new password, will he then be able to log back into the
laptop using the new password? I was thinking that for his new password to
replicate to his domain logon in his laptop, he should be logged on as
that
user not as a local user? (hopefully I didn't confuse you all...=P)

Since the user can not even logon to his laptop or logon via dialup
connection [if that option shows at logon screen] you would have to give
him
access to the password for a local user account to logon to. Hopefully
that
user account will show the VPN connection as he could then use that to
access the domain over the VPN with the credentials you provide. If the
VPN
connection does not exist for the user account he would need to logon as
a
local administrator to create it. To change cached credentials on a
computer
where the cached credentials are not known the user would need to logon
to
the domain local network with the new password.

Steve

Hi all,

Have got a remote user (interstate) who had just changed his password
but
had forgotten what his new password was and now could not get into his
laptop. Thing is, the user connects to the network via a VPN client. So
my
dilema is that even if I reset the password on the AD, since he cannot
even
get into his laptop and connect via the VPN client, the stored
credentials
on
his laptop will not get changed. My question is, how the heck can I
change
the password then?

Any ideas?

-Bowen