How to analyze a malfunction

G

Guest

I am unable to capture a screen image using the PrtSc key, nor am I able to
capture the contents of an active window using Alt PrtSc key combination.

By capture I mean I ran clipBrk.exe immediately after PrtSc and it was empty.

Perhaps some graphics application has taken over these features. How can I
determine exactly what happens when I press PrtSc.
 
N

Newbie Coder

KCav,

For XP:

Capture the current focused window is CTRL + PRINTSCREEN. ALT is for Windows
2000 & before

Can you capture with the correct keys?
 
G

Guest

No, I pressed Ctrl PrtSc, opened WordPad and tried to Paste. Next I Ran
Clipbrd.exe and it was empty.

Ctrl PrtSc, PrtSc, Alt PrtSc all faile to capture anyting.

How can I log what files are being opened. I think the commands are being
interecepted by some program.
 
M

M.I.5¾

Newbie Coder said:
KCav,

For XP:

Capture the current focused window is CTRL + PRINTSCREEN. ALT is for
Windows
2000 & before

Can you capture with the correct keys?

Er No. Alt+PrintScrn is the correct key combination for XP. I have just
tried it and verified it on 2 PCs. Ctrl+PrintScrn has the same effect as
PrintScrn on its own.
 
G

Guest

if i am not mistaken
clipbook is a service that
can be enabled or disabled
in services via admin tools.

notwithstanding, you may
be actually capturing the
screen and not realize it.

the captured screen should
be seen when you click "paste"
in a program like paint:

start > run > %SystemRoot%\system32\mspaint.exe


generally, pressing the
print screen key or in
combination with the shift
key will capture the image.

--

db ·´¯`·.¸. said:
<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..
 
G

Guest

I performed Alt + PrtSc > WordPad > Pasted .... nothing was entered into
WordPad.

I went to Services and found the status of Clipbrd is Started. I peformed
Alt + PrtSc and looked in clipbrd, nothing there.

I wonder why the key board cammand Alt PrtSc is not capturing anything. I
will bet some program is interferring. How can I capture to a log file the
files that are accessed when I try to capture either the active window or
entire screen with a print screen command?
 
K

Ken Blake

Newbie said:
KCav,

For XP:

Capture the current focused window is CTRL + PRINTSCREEN. ALT is for
Windows 2000 & before


That is *not* correct. Alt-PrtScrn is the correct combination for the active
Window, and Ctrl-PrtScrn works just like PrtScrn alone.

To KCav: What happens when you press PrtScrn or Alt-PrtScrn, then open Paint
and Press Ctrl-V (paste)?
 
G

Guest

not sure. however, it
takes memory to be available
for reserving the image.

also, eventhough the clipbook/board
service is enabled, i think you still
need to run the exe program - but
i don't remember anymore.

on my system i can simply
press "the" print screen button
and paste it into word or
paint.

what you might want
to try is to download a
freeware on print screens
or clipboards, there are dozens
of them available.

if a freeware seems to work
for you whereas the windows
standard print screen does
not, then this could be
a clue to look further into
your problem, that is if you
still want to spend time
figuring it out.

i suppose what also
comes to mind is that
your keyboard button
may be faulty as well.

windows has an onscreen keyboard
via the accessibility options.

you can use your mouse, hover
over the visual print screen button
then click it.

afterwards alt tab to wordpad and
see if this captured your screen.

you may also want to
see if the above option
will work in your safemode.

let us know what you
find out with the
above.....


--

db ·´¯`·.¸. said:
<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..
 
G

Guest

Thank you for your reply.

I performed a PrtSc using Windows on screen keyborad. I presees the PrtSc
key and pasted the the entire screen image into WordPad. This mean I have
memory available and Windows services work. I would like to capture the what
happens when I press the PrtSc ke on my keyboard. Any idea on how to do that?

I did try to kind a third party remedy. I went to Goolgel and entered
PrtKey and then I downloaded Prevx 2.0. It eneded up a Spy detector. So
where do I find a PrtSc remedy?
 
E

Elmo

KCav said:
Thank you for your reply.

I performed a PrtSc using Windows on screen keyborad. I presees the PrtSc
key and pasted the the entire screen image into WordPad. This mean I have
memory available and Windows services work. I would like to capture the what
happens when I press the PrtSc ke on my keyboard. Any idea on how to do that?

I did try to kind a third party remedy. I went to Goolgel and entered
PrtKey and then I downloaded Prevx 2.0. It eneded up a Spy detector. So
where do I find a PrtSc remedy?

Remove the keyboard from Device Manager, then restart. This should
reinstall the KB driver and that key might start working.
 
B

Bob I

Sounds like the PrtSc key on the keyboard itself isn't working, try a
different keyboard for verification.
 
G

Guest

well, it is unlikely that
a third party program,
as i had suggested will
do any better because they
require a keyboard
as well.

i think your discoveries
have provided you with
some useful information
with analyzing this issue.

basically, what you have
discovered is that the malfunction
seems to be a hardware issue,
involving your keyboard.

keyboard issues are not
uncommon at all. could
be something physical that
is interfering underneath
the cap of that key,
could be a corrupted keyboard
driver, etc...

in the interim, if you can't get
the keyboard functioning or replaced,
simply use your onscreen keyboard
for your print screen function.

consider the microsoft's onscreen keyboard a
better alternative than a third party
software....

let us know what you discover
and or do...


track now w

--

db ·´¯`·.¸. said:
<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..


KCav said:
Thank you for your reply.

I performed a PrtSc using Windows on screen keyborad. I presees the
PrtSc
key and pasted the the entire screen image into WordPad. This mean I
have
memory available and Windows services work. I would like to capture
the what
happens when I press the PrtSc ke on my keyboard. Any idea on how to
do that?

I did try to kind a third party remedy. I went to Goolgel and entered
PrtKey and then I downloaded Prevx 2.0. It eneded up a Spy detector.
So
where do I find a PrtSc remedy?
 
N

Newbie Coder

M I G

On the 11, 000 XP Pro desktops at work that I administer its CTRL + PRNTScn &
ALT + PRNTScn for 2000
 
H

happymac.support

KCav,

For XP:

Capture the current focused window is CTRL + PRINTSCREEN. ALT is for Windows
2000 & before


What are you talking about? I still use ALT + PRINT SCREEN to capture
an active window on Windows XP Pro SP2! I press the keys, and the open
Paint or another editing program and I paste. it works fine.
 
U

Uncle Grumpy

What are you talking about? I still use ALT + PRINT SCREEN to capture
an active window on Windows XP Pro SP2! I press the keys, and the open
Paint or another editing program and I paste. it works fine.

Newbie Coder appears to also be a newbie when it comes to PrintScrn,
huh?
 
G

Guest

Work Around

I put a short-cut to Electronic Keyboard in my Administrative Tools menu so
I can access the Electronic Keyboard by clicking on Start and pointing to
Administrative Tools | Elecrtonic Keyboard.

I capture the entire screen into memory by clickig on the PrtSc key on the
Electronic Keyboard; open Photoshop and paste the image into a new file so I
can crop it to remove the keyboard; save it in JPG format at minimum
resolution.

I open Word, insert the picture, add my comments and questions, and save it
as a document file.

The procedure works. It would be nice to automate it with a script file that
pauses to allow capture and cropping.
 
M

M.I.5¾

Newbie Coder said:
M I G

On the 11, 000 XP Pro desktops at work that I administer its CTRL +
PRNTScn &
ALT + PRNTScn for 2000

Then the administrator has managed to set them up as a non standard
configuration. (The key combination is user configurable though I have no
idea how (through the accesibility options?).)
 
G

Guest

WORK AROUND

This procedure enables me to capture a screen image on a notebook computer
where the PrtSc key does not work

• Placed a short-cut to Electronic Keyboard in Admin Tools where it can be
accessed by clicking on Start and pointing to Admin Tools | Electronic
Keyboard.
• Captured screen to memory by clicking on the PrtSc key in the Electronic
Keyboard
• Saved imaged to Photoshop; cropped image to remove Electronic Keyboard;
saved as JPG in min. resolution.
• Inserted picture into Word, added comments and questions; saved as
document file.

This procedure works. It would be nice to replace the short-cut with a
script file.
The script file would pause to allow capture, save, and insert operations.

Could someone help me write the script file.
 

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