How long does an ASUS RMA usually take?

A

ANTant

Hello. How long does it usually take to do a RMA with ASUS from mailing in a problematic
motherboard and getting it back? A friend told me it takes about 1.5 weeks (not sure if this is
business days only or total including non-business days). Is this true?

Thank you in advance. :)
--
Allah's Apostle said, "Once while a prophet amongst the prophets was taking a rest underneath a tree, an ant bit him. He, therefore, ordered that his luggage be taken away from underneath that tree and then ordered that the dwelling place of the ants should be set on fire. Allah sent him a revelation: 'Wouldn't it have been sufficient to burn a single ant (that bit you)?'" --Translation of Sahih Bukhari, Book 54, Number 536
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )
 
A

agit8er

Sent out motherboard to Asus on the 11th of Nov for a pin repair and bios
update. It was mailed back and received on the 28th.

Jeff
 
A

ANTant

agit8er said:
Sent out motherboard to Asus on the 11th of Nov for a pin repair and bios
update. It was mailed back and received on the 28th.
Click to expand...

Dang, tha'ts longer than 1.5 weeks. I wonder if it is because of Thanksgiving long weekend.
--
Allah's Apostle said, "Once while a prophet amongst the prophets was taking a rest underneath a tree, an ant bit him. He, therefore, ordered that his luggage be taken away from underneath that tree and then ordered that the dwelling place of the ants should be set on fire. Allah sent him a revelation: 'Wouldn't it have been sufficient to burn a single ant (that bit you)?'" --Translation of Sahih Bukhari, Book 54, Number 536
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )
 
P

paul

Asus service dept is among the best in the business....
Usually a 10 day turn around
 
A

ANTant

OK, thanks. I guess 1.5 weeks it is. The problematic ASUS K8V SE Deluxe motherboard was sent to
ASUS on November 29th, 2005. I hope it comes back by this weekend! I am using a crappy EPS
motherboard for a temporary computer, and it totally sucks (onboard network keeps dying and I
have to turn off and on the PSU to make it work again). :(


paul said:
Asus service dept is among the best in the business....
Usually a 10 day turn around
Click to expand...
--
Allah's Apostle said, "Once while a prophet amongst the prophets was taking a rest underneath a tree, an ant bit him. He, therefore, ordered that his luggage be taken away from underneath that tree and then ordered that the dwelling place of the ants should be set on fire. Allah sent him a revelation: 'Wouldn't it have been sufficient to burn a single ant (that bit you)?'" --Translation of Sahih Bukhari, Book 54, Number 536
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Please remove ANT if replying by e-mail.
( )
 

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