how do you reformat the hd in xp?

R

robin

We have xphome with sp2 and it is infected with many viruses and trojans and
malwares. I have tried every virus program and malware program on the market
and still i cannot get rid of the viruses and malware and worse now i can
only start windows xp in safe mode.
It is a Sony desktop Vio, around 3 years old and I want to reformat the hd
and reinstall xp.

How do I do this?

thanks
robin

--
 
B

Bruce Chambers

robin said:
We have xphome with sp2 and it is infected with many viruses and trojans and
malwares. I have tried every virus program and malware program on the market
and still i cannot get rid of the viruses and malware and worse now i can
only start windows xp in safe mode.
It is a Sony desktop Vio, around 3 years old and I want to reformat the hd
and reinstall xp.

How do I do this?



Formatting the hard drive to solve a virus or spyware problem is
rather like using an axe to trim one's fingernails. Sure, it'll
probably get the job done, but it's rather messy...., and almost always
unnecessary. Have you considered using an antivirus application to
remove the virus, instead?

However, if that's what you want to do:

Simply boot from the WinXP installation CD. You'll be offered the
opportunity to delete, create, and format partitions as part of the
installation process. (You may need to re-arrange the order of boot
devices in the PC's BIOS to boot from the CD.)

HOW TO Install Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;316941

http://www.michaelstevenstech.com/cleanxpinstall.html

http://www.webtree.ca/windowsxp/clean_install.htm


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
R

Richard Urban [MVP]

The O/P feels that he has crossed the line and does not want to spend
further time on removal. He now wants to reinstall.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"
 
R

Richard Urban [MVP]

If you want to reinstall, you must look at the information that came with
your Sony. I am sure that they have recovery procedures and CD's that allow
you to put the computer back to the "out of the box" condition.

If you have any personal files you need, please back them up to CD's. Your
entire hard drive is likely to be erased in the process, as well it should,
to get rid of extremely severe cases of malware and virus's

If after reviewing the instructions you have questions feel free to return
to this thread to ask additional questions.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"
 
S

Sparda

We have xphome with sp2 and it is infected with many viruses
and trojans and
malwares. I have tried every virus program and malware program
on the market
and still i cannot get rid of the viruses and malware and
worse now i can
only start windows xp in safe mode.
It is a Sony desktop Vio, around 3 years old and I want to
reformat the hd
and reinstall xp.

How do I do this?

thanks
robin

--

Insert XP setup disk, restart (or turn on) and do set up. If it dosnt
try to startup go into BIOS and set CD drive as a boot device.
 
A

Alan Smith

As well as instructions coming with your machine they is sonys support
website information.
http://esupport.sony.com/



Richard Urban said:
If you want to reinstall, you must look at the information that came with
your Sony. I am sure that they have recovery procedures and CD's that
allow you to put the computer back to the "out of the box" condition.

If you have any personal files you need, please back them up to CD's. Your
entire hard drive is likely to be erased in the process, as well it
should, to get rid of extremely severe cases of malware and virus's

If after reviewing the instructions you have questions feel free to return
to this thread to ask additional questions.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"
 
R

robin

believe me this is the last resort, i have tried cleaning it with 3
antivirus programs and six trojan/malware removers and i still cannot remove
the nameshifter trojan and about: blank
and i did a whole lot of research on it too

robin
 

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