There are three ways to use a template and access a macro it contains. One
way is to open the template as if it were a Word document. The second way is
to base a new document on that template. The third way is to attach the
template to an existing document.
In any of these, macros in the template then become available. If a toolbar
doesn't appear (often, macros are placed on dedicated toolbars to make the
more accessible and visible), then choose Tools - Macro - Macros. Set Macros
In: to the name of the template in question, and any macros it contains (as
long as they're not hidden) will be listed.
I always leave that bit for the 2nd round ;-), since either a) it's not a
problem for the user or b) it's a nightmare for the user. And, I keep my
fingers crossed that it's a).
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