How do I start Business Contact Manager

[Guest]

I checked the other postings, confirmed that Business Contact Manager is
installed, and checked to see if it was disabled. It didn't show up on the
disabled list. And, when I click start and go to all programs it shows a
choice called Microsoft Outlook with Business Contact Manager, but the only
two options are "Business Contact Manager Help" and "View the Tours." I still
can't figure out how to start the darn product.

 

[Diane Poremsky [MVP]]

open outlook... look on the file menu, data file management... Add a new BCM
database from there. if it's not listed as an option, go to Help, About,
disabled addins - enable it if it's listed.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

Did you ever find a solution to this problem? I'm having the same problem.

Thanks.

 

[Bob Cooley [MSFT]]

BCM doesn't have its own item on the Programs list. It is a COM add-in that
resides inside Outlook. Open Outlook and look for menu item at the top
labeled "Business Tools." This is the main BCM menu, but actually BCM is
integrated into other areas of Outlook as well.

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

I've done everything you two have done, without success. HELP!

 

[Guest]

I'm back and I figured it out. Here is what I did:

Open Outlook. From the Tools menu, select E-mail Accounts. Choose View or
change existing e-mail accounts. Click on New Outlook Data File... select
Business Contact Manager Database from the list and click OK. The program
will create the BCM database. Click Finish. Close Outlook and open it again.
The program will update itself and add Business Tools etc, to the tool bar.
Good Luck!

 

[Raul]

Hi

Can you tell me the what are the option you have when you click on file >
data file managment > is BCM listed ? If not click on add and add BCM or
else.What is the nature of the account you have in BCM ?If Exchange you
might have to check the option for cached exchanged mode is checked
go to start > run > regedit Browse to the following location and check if
the following key exist
My Computer > H Key Local Machine > Software > Microsoft > Office > Outlook

Addin > Microsoft.BusinessSolution.eCRM.OutlookAddin.Connect.1(High light

the same) Check if the load behaviour value is set to 3.

Hope this helps

With Regards

Raul Thomas

 

[Raul]

Opps was late on that ....... Great to know it worked

Raul Thomas

 

[Fairlight]

When opening Outlook I would receive the message: BCM for Outllook could not
connect to the shared database. Do you want to work offline? Outlook then
opened just fine and when I clicked on BCM this message appeared: The set of
folders cannot be opened. Store not configured.

It's been like that for a couple of weeks now.

I posted a message tonight, 12-21-07, after exhausting numerous avenues (and
myself) in an attempt to reconnect to the BCM. Then I found your message,
which provided some very simple steps I had not tried, and in about a minute
and a half my problem was fixed!

I had changed the name of my computer and so the BCM just did not know where
to look for the data any longer. Following your advice, I went to File, Data
File Management, Data Files, and BCM. Typed in the new computer name and all
was well once again. That was all it needed; what a simple fix!

THANK YOU!

open outlook... look on the file menu, data file management... Add a new BCM
database from there. if it's not listed as an option, go to Help, About,
disabled addins - enable it if it's listed.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I checked the other postings, confirmed that Business Contact Manager is
installed, and checked to see if it was disabled. It didn't show up on the
disabled list. And, when I click start and go to all programs it shows a
choice called Microsoft Outlook with Business Contact Manager, but the
only
two options are "Business Contact Manager Help" and "View the Tours." I
still
can't figure out how to start the darn product.