yeah its too bad they couldnt just make it easy...rather than idiotic like it
currently is...it seems to me that a millions of people are on the internet,
so how hard can it be? so why is it that i cant get on?
Mike,
With all due respect, it *is* easy, if you have all the information
you need and know how to do it.
In the same way that calculus is easy.
The techie you spoke to is dealing with dozens of queries such as your
every day AND is only dealing with connections to one ISP. For him,
getting you connected is easy. For you, who has done it once, it is
therefore extremely difficult and confusing.
You imply "they should make it easy". To my mind PCs and Operating
Systems have come an incredibly long way in terms of making things
"user friendly" over the last 20 years. However, if you want
everything to "just work" without any knowledge, this can only be
achieved if every computer, peripheral and ISP is 100% identical (with
the same graphics card, on the same network etc etc etc.)
Solutions such as this are becoming available for people who want to
use just one or two specific aspects of "computing" (eg iPod, WebTV),
but a PC is a different beast altogether - designed to modified to do
a variety of jobs as the user sees fit.
I hope you resolve your problem, as DLinkGuru said, your best bet is
probably a call to your ISP.
Alternatively, if you want to be able to do it yourself, you will need
to invest some of your time in learning and understanding what you are
doing.
Bleating that it doesn't work won't really help. Neither will asking
why you can't get on without providing us any details (which is
basically everything to do with your connection short of your username
and password)
