How do I set up an auto reply on a public folder mailbox?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I work for a Tech Support company and we have a mailbox to which people can
send requests for service. I need to set up an Auto Reply to each email sent
to this box.

-I have tried to set it up in the Folder Assistant, of the properties of the
mailbox (administration tab, I am the owner). I create the Template (new
mail message) and save it as a .oft (per instructions in Outlook Help), set
it to reply to mail sent to the Support mailbox...it gives the error,
"Changes to Rule could not be saved".

Any Ideas? I appreciate it!
Laura
(e-mail address removed)
 
You will need Send As permission over the folder to set up this rule.
 
do you have more explanation? I don't find the way to this!

Thanks
Michel S
 
Are you the Exchange or network administrator? That's who needs to set the permission, using the Active Directory Users and Computers plugin.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Thanks for the response.

I'm network admin and I have full rights on my network ans exchange server.

I have find the "send as" but the reply don't go on internet, if I send from
a internal user there is no pr prob, but if I send from internet. I never
recieve a reply. I have check on the queue and no mesage in the queue...

there is of course à email for this public folder.

Any idea?

Thanks
 
Another Twish

Hello,
I have a public folder that has an email address associated with it. How can I setup an auto response to people who email to this email address?
 
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