How do I separate sent email for two separate email accounts?

G

Guest

I just installed Office 2000 and successfully set up two email accounts in
Outlook -- one for my consulting business and one for one of my clients. I
can receive email into the separate accounts properly, however, when I send
email they all end up in the same Sent Items folder. The odd thing is that
the Sent Items folder they end up in is not the one associated with the email
account I identified as the "default." The same thing is true for Outbox.
It would appear both accounts are using the same Outbox as well as Sent Items
folder. How can I separate these to keep sent emails associated with each
respective account?
 
B

Brian Tillman

espoor said:
I just installed Office 2000 and successfully set up two email
accounts in Outlook -- one for my consulting business and one for one
of my clients. I can receive email into the separate accounts
properly, however, when I send email they all end up in the same Sent
Items folder. The odd thing is that the Sent Items folder they end
up in is not the one associated with the email account I identified
as the "default." The same thing is true for Outbox. It would appear
both accounts are using the same Outbox as well as Sent Items folder.
How can I separate these to keep sent emails associated with each
respective account?

There is no folder set "associated with" any particular account. You have
one set of default folders for all accounts when using POP accounts. If you
create additional folders, even in separate PSTs, they're not associated
with any account.

The best way to keep things completely separate is by using separate mail
profiles for each account, but since you're using Outlook 2000, you may not
be able to do that. Outlook 2000 in Internet Mail Only mode doesn't allow
multiple profiles. You need to install (or switch the current installation
to) Corporate/Workgroup mode. Help>About will tell you which you're using
if you don't know.

For OL 2000 IMO, you don't be able to separate the Outbox, but that doesn't
matter anyway. For the Sent Items, you'll need to disable the option that
saves your sent items in the Sent Items folder and create rules for your
outgoing messages that move the messages to the proper Sent Items depending
on what account is used to send the messages.
 
D

Diane Poremsky

Al accounts in a profile share the same sent folder and outbox - POP3
accounts share the local inbox too. you'll need to use rules to move sent
items to another folder.
 
G

Guest

Thank you for the info.

Brian Tillman said:
There is no folder set "associated with" any particular account. You have
one set of default folders for all accounts when using POP accounts. If you
create additional folders, even in separate PSTs, they're not associated
with any account.

The best way to keep things completely separate is by using separate mail
profiles for each account, but since you're using Outlook 2000, you may not
be able to do that. Outlook 2000 in Internet Mail Only mode doesn't allow
multiple profiles. You need to install (or switch the current installation
to) Corporate/Workgroup mode. Help>About will tell you which you're using
if you don't know.

For OL 2000 IMO, you don't be able to separate the Outbox, but that doesn't
matter anyway. For the Sent Items, you'll need to disable the option that
saves your sent items in the Sent Items folder and create rules for your
outgoing messages that move the messages to the proper Sent Items depending
on what account is used to send the messages.
 

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