How do I save to Microsoft Word Document format?

[M Skabialka]

There are three machines in our office with Outlook 98 or 2000 on them.

The 98 and 2000 machines I use have Word set up as the email editor, and I
can use "Save as" to save an email in Microsoft Word Document format,
including the attachments.

The other Outlook 2000 machine was set up to use Rich Text format as the
email editor, and only had the choice of saving as .html, Rich text, or
Text. There was no option to save as Microsoft Word Document format.
I changed the default email editor to Microsoft Word.
I went into Tools, options, Mail format, and selected the check box for
Microsoft Word.
There was also a drop-down box where I selected Rich Text format, rather
than html or text.

I closed and reopened Outlook, but the user still cannot 'save as' to Word
format.

What else do I need to change so he can save his emails to Microsoft Word
Document format? (They will be stored in a folder accessible to several
people)

Thanks,
Mich

 

[Sue Mosher [MVP-Outlook]]

Incoming or sent messages?

 

[M Skabialka]

Incoming is what I am interested in.

I checked a lot of my emails - if I look at everything from one person, some
can be saved as Word, some not. If there is forwarded email from other
systems I am more likely to not be able to save it in Word, but can
sometimes.

Then I looked at the same emails in Outlook 98 and Outlook 2000, and found
that some emails I can save in Word in Outlook 98, I can't in 2000, and vice
versa!

There doesn't seem to be any consistency.

I am quite confused here - we need to save these all in Word, including the
attachments.

Mich

 

[Sue Mosher [MVP-Outlook]]

See if you have an option in Tools | Options | Mail format to read incoming
messages with WordMail. That should help.

Also, all three normal formats for saving messages as documents are readable
by Word -- txt, rtf, and htm.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Brian Tillman]

There are three machines in our office with Outlook 98 or 2000 on
them.

The 98 and 2000 machines I use have Word set up as the email editor,
and I can use "Save as" to save an email in Microsoft Word Document
format, including the attachments.

If you're going to save messages externally, why not save them in a format a
_mail_ program can read them? Just drag your message out of Outlook and
drop it in a folder of your choosing.