How do I resolve renamed/duplicate email accounts in Outlook?

B

BrianP

When I re-formatted my laptop, I imported my saved email files back into
Outlook. Each email account had been given a custom name. When I imported
them back to Outlook, the software showed each of the original accounts, but
then created another account for each with a default Outlook name format.
Now I have basically two accounts for each with one containing the old
messages and one with a new name (email address) that receives the new
messages. I would like to be able to consolodate all the emails ifrom each
pair of accounts into just one account with both the old messages and the new
emails. Please help!

Example:
Original Account Name = "Gmail - personal"
Outlook New Name for Account = "(e-mail address removed)"
 
R

Roady [MVP]

First of all, importing is not the way to restore your Outlook data after a
reformat. Simply reconnect your original via File-> Open Outlook Data
File... This procedure takes only a few seconds; an import can take well
over an hour while you'd be losing various (and possibly valuable) metadata.

Second, you are connecting to your Gmail account via an IMAP account. Then
it creates its own folder set since the IMAP protocol requires that. It
sounds like you were using the POP3 protocol before. As an IMAP account is a
two-way-sync between client and server, there would be absolutely no need to
import/restore your original pst-file as it will sync from the server again
when you recreate the account in Outlook.

Anyway, without any basic details (such as; are you indeed using IMAP and
which Outlook version are we talking about here?) it is hard to give any
precise directions.
 
B

BrianP

Thank you for your response. I am using Outlook 2007. I was using POP3
before for all my accounts and now I am on IMAP only for my work email...the
email accounts in question are still set-up as POP3. My work email is an
Exchange account.

The issue is with my POP3 accounts. Is there a way to merge the two
differently named accounts so that all the emails will be in one of the two?
i am having no problem recieving emails, I just want to organize it.
 
R

Roady [MVP]

You can freely move the messages from one folder to the other. Once you have
moved them all, you can disconnect the one you no longer want via File->
Data File Management...
 

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