How do I reply from my default account?

[Guest]

It doesn't matter which address the incoming email was sent to, outlook still
replies with one of our NON default addresses. We can manually change the
reply address every time, but this is difficult to remember to do and we want
to figure out how to make the default address work like it should for
replies. I have checked the default acct info and it is all correct and it
is definitely set as the default (all outgoing messages are sent from the
default address--but the replies are not--so weird!). Please advise!
Thanks!

 

[DL]

Replies are by default sent via the addy to which they were delivered

 

[Guest]

I understand that they are SUPPOSED to be sent by the addy to which they were
addressed by defaul, but this is NOT happening in our case. We have clients
sending to our business address, which is also the default address in
outlook, but when we reply, it without fail replies to them from a NON
default address, one of our personal address accounts in Outlook. Please
troubleshoot, and thanks.

 

[Brian Tillman]

I understand that they are SUPPOSED to be sent by the addy to which
they were addressed by defaul, but this is NOT happening in our case.

Actually, they're sent by the accout that received them (and whatever
address that account uses) not the address to which they were sent. If you
have two accounts and they reference the same server mailbox, then the
message could be received by either account. We'd have to know more on how
yuor accounts are configured. In the meantime, though, add the "E-mail
Account" field to the header line in the Inbox and see if the messages are
being received by the account you expect to receive them. If not, that
could explain what you see.